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Customer reviews

Rating 4.5 out of 5 stars with 38576 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 38,575 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! I use Word & Excel all the time. A must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful when needed. Program supported and good speed/storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365. Learning the program

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using MS Office on computers for years. In fact, my first computer had a Dot Prompt. At one time I was very proficient with both Word and Excel. I am transitioning from a laptop to iOS iPad and was hoping that 365 Personal was going to give me the tools I needed. You should know that I am 80 years old. It’s more difficult to learn new things. I think I have the basics down after a few weeks. However, I’ll be looking for a 365 for IOS for Dummies book. I think it will meet my needs, once I learn how to use it. It was not a seamless transition for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just Personal Enough

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an undergraduate in school for the past 16 years, and I couldn't have done it without this software. I showed a cute woman at my work my PowerPoint for school. She liked it. She was very beautiful. Spondored by Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is simple and easy. Love that it is always up to date and I can access my docs from multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Personal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, quick and easy to purchase what I needed. I've been purchasing all my electronics to include appliances with Best Buy and have yet had any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lovin’ my labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology was brought home without a set up. With the help of the Geek squad I was able to tailor my device to suit my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10-365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was using Microsoft Windows 10, 365 came with the new HP laptop. A little different layout, took a little bit to get used to, but overall seems like an overall improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. All the former features plus more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software for new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was alittle hard to follow especially on a new laptop and OS software. But i got it done. Downloaded fine. We got a total of 15months for buying it, 3 free months added for buying a laptop too. Cant complain, i needed to have word and excel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for its price. Works fine. Constantly upgrade it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a lot of uses for this and love that I was able to get it at

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MS365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth time I am renewing my subscription with a new computer purchase. Use this for both personal and business daily. I cannot live nor work without it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great price for this product. I recommend this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you recommend Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and use with new computer. Plan on using it often

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Annual Subscription Required

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is fine but the fact that Microsoft extorts an annual subscription fee for a software package that previously was a one time purchase is in my opinion a rip off. I had previously purchased Word, Excel, and Publisher but those were rendered obsolete because Microsoft wants to extract more money from users. It is what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great pack for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pack for the price. Easy to install... everything you need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Windows Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Has all the programs in one palce.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and help with choosing products!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So grateful the Geek Squad set all of this up for me. It was so easy, and I had no frustration when I returned home to use my new product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Word

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product usage. Works well for all of my projects

    I would recommend this to a friend