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Customer reviews

Rating 4.5 out of 5 stars with 38228 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 38,227 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Staff is super knowledge and friendly and very helpful as always. Best Buy has always been my go to for electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 offers all of the fundamental tools I need including Word, Excel and PPT and now Copilot, which I find to be agile enough to replace Chat GPT, not to mention easily accessible,

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Made easy for school and business

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to have this on my computer and able to use for other laptops as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Necessary software package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 fits the bill for an Office software package. Easy installation and easy to learn and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Needed program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all the basic needs of typing. Great value since it was included in a bundle deal with my laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service for good value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the subscription length. Comes with all the apps I need, and syncing across devices is seamless. Very convenient for work and personal projects.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft program ease of use.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal has many features and Best Buy offers total tech support availability to help when you can’t resolve a problem. I am tech challenged. This is an easy product to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program it has everything I need including access across different devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value is good and only use the excel and word for the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the options that are offered with this soft wear. It’s Al’s easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep your eyes wide open with the billings!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was charged twice by Microsoft on this! But was too busy to fight it at the time The product is good as always but the handling of illings is something to be watched!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Tishiba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 Toshiba laptops and was always happy with them. Just bought the new 15.6 satellite radius 2 in 1. The first one had 8.1 and I did the windows 10 upgrade and lost the mouse. Unfortunately Toshiba's drivers were not compatible with Windows 10 yet. I had the Geek Squad down grade it back to 8.1. When I went back they told me the driver was now available and I could have it upgraded back to. WINDOWS 10. Went to pick it up and same problem no mouse and it took way to long to start up. The tech realized it was a lemon and I was very frustrated. I had only bought it a month ago and with all the issues had not much of a chance to use it. He spoke to the manager and got us a more updated one already equipped with Windows 10. Took it home and I am very happy with it. I want to thank Anthony at the Salem N. H. BEST BUY. He went above and beyond to address our issue and. get us a new updated laptop even though our exchange period had expired on the other one. He made sure the laptop was up and running perfectly for us. I am really enjoying this laptop. It is fast, amazing stereo sound and beautiful screen color quality. It is the Toshiba Satellite Radius 2 in 1 P55W C5204. Amazing and elegant design. Sometimes you get a lemon but I really appreciate that Anthony made sure we were given a new upgraded version of the laptop without me having to ask. The Toshiba is a very versatile laptop that can be used in 5 position modes including tablet mode. I would recommend this laptop. I have always been a Toshiba fan. I always buy my laptops at Best Buy. The Geek Squad coverage plan is well worth the price. They are great in person and over the phone for tech support.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Electronic Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase. My overall experience at the time of purchase and overall experience with my purchase is above and beyond my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for iPads easy-to-use and you can work anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro software 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad i purchased this add. It’s been very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product but shame on the subscription model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy microsoft 365. Just the basic but that’s all i need. Which it could be a one time purchase instead of yearly subscription

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Easy to install and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for a few weeks and am not an expert on using all of its features. I am sure I am not making the best use of it yet. I use it only on my personal computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband, he is in school. Easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I purchased Office 365 I had my doubts only because I would have to depend on the cloud for everything. After I purchased it I saw how easy it is to use and install. I enjoy it and the idea that it continues to update is wonderful. Buying the old way limited one tremendously.

    I would recommend this to a friend