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Customer reviews

Rating 4.5 out of 5 stars with 38579 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 38,578 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Offcie365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10. Awesome product for personal use. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    365 office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is great it has help me get everything done

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Program to Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect with no difficulties. I love this program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great must have hous3hold product fo4 all devices. Our family cant live witgout it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need in 2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I begrudgingly upgraded from my Office 2007 (yes 13 years old) but I found although the yearly subscription is a turn off the simplicity and the cloud really made it so that I would always have any important files and information on hand at all times. Is piece of mind worth a yearly subscription fee? I think so.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear from a long time fan. We're glad to hear that you are enjoying the 1 TB of OneDrive cloud storage.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product 100% recommend working great on pc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package for all the pc necessities ranging from school to business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much on this program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a novice on the computer. Too many options on this. Don't need most of the options. Still trying to learn what they are for. Great for businesses , schools, and professionals.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Is Refundable! In store employees not allowed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new laptop, and was sold the Microsoft 365 subscription with it. I was reminded by our company IT that I already had this subscription through One Drive which applies to up to 5 devices. I went to return subscription and a mid aged girl with long black hair informed me that they couldn't return it. It had been a week. I returned home, called Best Buy corp number, and they quickly apologized and refunded the purchase. It had not been activated of course. What the Midland store could have said was they do not HAVE THE AUTHORITY to refund this! Ridiculous that they give you false information. Very unprofessional and sad. She gave me no suggestions and had the opportunity to tell me to call. I usually like the sales person in the store that I get help from. I am guessing Best Buy here doesn't trust their own employees. The subscription was only under $100. You can return this! Just not here in Midland store!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My work saver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, save my study and teching. Very important to have it, better than the free one from schools or workplaces.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Not sure if you are better buying full version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the programs works the same as stand alone version. If you do not want to store your documents on the cloud and access from multiple computers, then you might be better buying the full version. Having the version that authorizes you to work on Ipad or Iphone is a plus. If you don't upgrade your computer every 3-4 years, this version will cost you more in the long run if you don't need to store in the cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody is using Microsoft 365 these days, whether Mac or PC. Product is very easy to use and easy to access; help is always just around the corner if needed. Worth the price for what is provided.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product but shame on the subscription model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy microsoft 365. Just the basic but that’s all i need. Which it could be a one time purchase instead of yearly subscription

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft for my laptop that works as expected so I can complete all my school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality help

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In college i always used mircrosoft word, powerpoint and i found out when i was getting a new laptop, it was coming with a 1 year subscription, it gave me a chance to use it all over again for other projects.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What a deal to go along with an excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Office frequently, and having ease of access and the discount from Best Buy (I received a year free with the purchase of my laptop) was just the frosting on the metaphorical cake. Word in particular is easy to use, and writing essays has gotten easier with the improvements recently made. Just the assurance of a year's worth of software is worth saving cost when upgrading to a new piece of technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing I would say about Microsoft 365 is that we were told in the store that it came with a very good anti-virus software. However, I would recommend that you research that claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my purchase, no concerns with the device. Easy to install. Excellent customer service, he provides all information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use office everyday in my career field. Extremely easy to use and a wonderful product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ok product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product but wish I could just buy the product.

    I would recommend this to a friend