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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38579 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 38,578 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package for the price, exactly what I needed for my new laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program was easy to install and easy to use. I have not had any problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer for a young adult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is lightweight. Has a lot of great features. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth the money. You have it for a little over a year. Its great for college or even business. Very simple to use. Overall would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for having this while taking up a new course. Really came in handy! No bugs, no problems installing, no issues at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has been very convenient. I am very happy that I purchased this product because I needed to obtain a license for Excel word PowerPoint, etc. I am also happy with the customer service that I received at the Best Buy in East Brunswick New Jersey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me set this up. I love that I can use it on multiple devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop and software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got very helpful advice and direction from my Best Buy employee - Jacob (Sioux City Best Buy) in my purchases. I absolutely love my new laptop and software install by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to havce Word on computer and very easy set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop that came with 1 free year of Microsoft office 360. Once the years end i do plan on just buying the microsoft software disc as i am not interested in updates. If you are someone who wants the latest updates to microsoft office and wants to be able to upgrade when a new Microsoft Office is released then this product is for you. It is a subscription service you pay annually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program works well and I'm happy it included Publisher, but tell me when did it start that you have to renew your subscription with Microsoft once a year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Forever a classic user-friendly choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am and will always be a Microsoft fan. User friendly, reliable, classic. I've given Google Docs a chance and while they offer their own unique draws, they don't have anything on the reliable, 'A' typical layout that I have come to love from Microsoft. You have my business for life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 is my new tutor!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm trying to get more computer literate and savvy, so I bought my first laptop ( a cheaper HP, like it) And it was recommended that I go ahead and get Microsoft 365, as a way to learn and work with Word, and later Excel and Power Point. So the software is fine, I'm just slow!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent program for my new laptop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wasn't sure about a subscription but I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have purchased office as a subscription service and I wasn't sure that I would like it but it's great. I no longer worry about purchasing the next upgrade. The ability to store on the hard drive or in the cloud is a great feature also. I definitely believe this is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent application meets all my expectations. It has been very useful for my studies. It is easy to use and easy to access. For my daughter it has been a great help. I recommend it 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good copy of Excel and just decided to go ahead and buy it while buying a computer. They were offering $10 off. I thought it was a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hammerin' Hank

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I have this procuct on my computer at work, after buying a new laptop for partner's home use, I though ti would be a good idea for her to have this option on the machine. It works as intended and allows her to work from home, from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great office and school work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very useful! Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect, it has all the programs that you need for work or school

    I would recommend this to a friend