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Customer reviews

Rating 4.5 out of 5 stars with 38258 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 38,257 reviews
  • Rated 5 out of 5 stars

    Lap Top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lap Top Works Well and is very suitable for my needs and uses! Customer Service is always superior at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good way to learn MS apps

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing for teens. I am enjoying the use of MS365 and educating my daughter on how to use the applications that I use daily at work. I want her to explore these products so that she is ready when she goes to college. She is not interested in technology but she does try the basics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I purchased was the best product that i can use with my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Why did I wait to get it? So great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used open source stuff at home. With the working at home shift, and the sales at Best Buy, I went for it. And, I love it. Why didn’t I get this at home sooner? It’s not that expensive, easy to set up, works great with my office work and I enjoy it at home too. Go for it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to share this! We're happy to hear you had an easy setup and are loving Microsoft 365 Personal. We hope it continues to meet your work from home and personal needs.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is very easy to install and is very user friendly. I am a novice when it comes to computer programming but this product was easy to install and is very easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect software if you are a PC user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I use Office 365 on my work computer getting 365 on my personal computer was a must. What I didn't realize when I got it was that the personal version includes ClipChamp video editing software which really helped me out a lot because video editing is why I bought this new computer in the first place. This MS 365 toolset gives me the suite of programs that I need to get stuff done and I'm very pleased with it. The only problem I had was a little hiccough with activation but the MS help desk talked me through that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as intended-forced auto renewal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom. works as intended. Be warned you will get auto billed every year. Cant be avoided when purchasing. So cancel if you dont want a yearly bill.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used 365 on multiple computers. Easy install and there are no issues with the program, and it exceeds my needs for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hammerin' Hank

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I have this procuct on my computer at work, after buying a new laptop for partner's home use, I though ti would be a good idea for her to have this option on the machine. It works as intended and allows her to work from home, from time to time.

    I would recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 5 out of 5 stars

    Office everywhere

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's great to have all of your Outlook and Microsoft Office files on all of your devices. One complaint is that in Outlook, you often cannot move or delete an email as 365 still has it open. You have to open another email first and then go back to the first email to move or delete.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi,

      Thanks for sharing your feedback with us. If you're having some Outlook issues, check out our Outlook Help & Learning page: https://support.microsoft.com/en-us/outlook

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    basic software array

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the software package that comes preloaded on computers as a 30 day trial. I wanted an option to buying it online and was delighted that Best Buy had that option available to me. It was a simple matter to go in to the store choose the software pay and use the key to get my year subscription. i will do the same next year. and of course, while i was there i did a little shopping.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download. A must have have!!!! Makes my job that much easier as a manager. I have everything I need on my phone now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed Microsoft 365.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Microsoft 365. The geek squad tech installed it when I bought my new laptop. He showed me how to access the programs. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to manage.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest way to manage (for me) a subscription. I have not experience any issue with the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful for school

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful with school:) I am able to do all my assignments

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product; it's sufficient for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product provides me with the two most important programs that I use for business and personal. I use Word and Excel constantly and I like that it provides me with updates automatically so that I have the most updated version of each program.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft is needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need office for my every day work and school, I got a discount with the membership so it’s worth the price and value for the year. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    the best package for all my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, easy to navigate, easy to use. everything i need all in 1 place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Transition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger screen opens up more workspace. Apps are easily accessible. The first year Microsoft 365 Suite should come included considering the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is extremely easy to use, and as a student I find the OneNote program to be extremely useful. My only problem lies in the saving of files outside of the recommended OneDrive server. I have to export my files in order to save them to a flash drive, but once I figured out the process, I was able to easily save them. Overall, I will continue to use this product as long as I possibly can.

    I would recommend this to a friend