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Customer reviews

Rating 4.5 out of 5 stars with 38580 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 38,579 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good ole microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft....its a necessity to have this if you need to view, make, or alter the mamy types of documents out there today.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft personal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps me a lot with school and it was easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Word is the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product easier to install and I buy it every year from my computer and I will recommend it to everyone else. Microsoft Word is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was helpful friendly knowledgeable and provided great service.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price for what you get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got 365 through my work, and I can put it on six different machines, but you never know what tomorrow brings, so I figured I'd get my own in case I ever got fired or quit or whatever. I couldn't pass up the price, in any case. If only I could get Adobe Studio for this cheap!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike,

      We're glad you liked Microsoft 365 so much you purchased your own copy. You can actually install it across all your devices, but only be actively using it on one device at a time.

      Best,

      Hi there,

      Thanks for sharing your review. We're glad to hear that you had an easy installation.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used 365 on multiple computers. Easy install and there are no issues with the program, and it exceeds my needs for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Set back but supported by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone hacked my license but Geeksquad reinstalled it again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this for school and it’s good. No problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Regret buying this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I let the salesperson talk me into getting this product. I like libre office just fine and Dropbox just fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Old monitor and new computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not ready to part with my old monitor but needed this adapter to be able to use with my new HP computer. Much less expensive than buying a new monitor!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is required for my new computer/Windows 11 usage. So far, all seems to be OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy to get this package for the sale price and my Bestbuy associate was very helpful. He is the best!!! Since I had to wait for the computer to arrive, I had the Geek Squad install this package on it and I’m now enjoying the software. Keep up the good work!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're glad that you're having a great experience with 365 Personal on your new device! Thanks for taking the time to share your story with us.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft software is so practical and prompt to work on it. I love office 365. Fair price for the result we have in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. L Vinson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Microsoft 365 prescription, it has most of the subscriptions that I use. Love that I can add to my other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Must to keep your files backed up to MS Cloud.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Files are always available, after discussing with my son, I purchased him a subscription. He was so impressed with all the fucntionality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So helpful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download was easy and fast. Having all the Microsoft apps gives me so much functionality in life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work really well and does all the sti needed it to do

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well; especially with my Android phone app! .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy set up. Love the large screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for the dollars. Easy to set up and use. Love the large screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase to have made along with the laptop! You receive email reminder of exploration dates and the opportunity to upgrade at promotional pricing.

    I would recommend this to a friend