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Customer reviews

Rating 4.5 out of 5 stars with 38261 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 38,260 reviews
  • Rated 4 out of 5 stars

    Inadequate review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to the new 365 so cannot give a review at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on laptop awesome features and a great product to type with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Being very productive is easy with MS360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to use with many useful features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wish i could remember the name of guy that helped me, He was pretty much the only person working and my tone i guess you could say wasnt good. showed me a couple lap tops and helped me pick one out. super knowledgeable i was out i 15 min

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great for all your Macs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Office gave me the option to use the same kind of programs that I'm used to work with Windows. The Mac system was new to me and all of my documents were written in Windows. So I was able to open it and keep working in the same format in the new computer. I believe for someone who is transitioning from one system to another is a great help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing feature that gives amazing benefits each year. It is necessary to function in a business and personal world.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft Basics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic software package - necessary for the system to perform regular and useful computer functions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Church apps works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. We installed this for church. I would lie to purchase the lifetime vs every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online subscription works well. It seems a bit expensive though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COLLEGE HP LAPTOP!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a best buy associate !! He recommend as personal use!! College !! Student For my daughter she’s going to uc davis !!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed on a 10 year Toshiba

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for my purposes. Geek Squad installed it on both my laptops. It works great on my 10 year old Toshiba and my new 2023 Samsung. That’s not a typo, I purchased my Toshiba in 2011 from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We will see

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took several tries to get the code to be taken, but it finally happened.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MS 365 Personal is Perfect for My Needs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS 365 Personal is perfect for my needs. I use Excel a lot as well as Word. I like the fact that this plan keeps it updated when updates are needed. It's well worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Item needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get the personal so I could have what I needed to put on my computer so I could do the things I needed to do it was very Eady to do and made me feel better I got it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently just renewed my subscription. Microsoft 365 is great for a lot of my task even with me working on my resume to doing other projects on the go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This application is PERFECT !!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This application is perfect. It is worth the money !! It is the entire microsoft 356 office you need to be able to work from home with word , excel , outlook and etc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the latest version of excell & word I use them a lot Easy to use and understand . Used it at work and like it for home use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot more was included than I expected. Easy to use and easy to download

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is the best. It does what our business needs and even more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I said those employees knows what’s best they do I just said I need it for school and he help me choose and put everything together.

    I would recommend this to a friend