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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 38,581 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for what we need to be able to work on my laptop and phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great Office package for my laptop. However, I wish there was a shortened version of Microsoft 365 for those of us who use our computers for household management, Internet searches, photos, document storage and Gmail. It’s helpful to have Word and Excel, however, as a retired person I am no longer in need of the additional Office products. The initial cost is acceptable, however, to continue to charge year after year at the same price is a little exorbitant; A reduced price for yearly renewal would be appreciated. It’s all about the dollars with the big corporations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Product is fine, but there is no upgrade path

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Best Buy promotion. I really wanted the multi-user version, so when I tried to "buy up" to that one, I couldn't. I had to outright purchase the multi-user, which left a single-user one unused. Waste of money, so it ended up not being free for me at all. The product itself is fine, does everything Office usually does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - 365 Personal (1 Person) (12-Month Subscription) is very easy to use and to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please that I decided to make this purchase. The applications are needed to carry out my personal tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use files from older versions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Years of Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Microsoft Office for years and have never had any issues with it. Great software product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value for Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to access all the Office applications for home use. Subscription includes more services than I need. Automatic updates keep everything current.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the Microsoft 365 8. Version for many years. Purchased the upgrade with my new laptop and happy with the Microsoft products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's already active and working on my new laptop. Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I use it for work and decided to add it to my personal laptop for simplifying my life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value for one year.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to activate, very useful. All Microsoft services included for a year suscripción.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to instal a very good price i really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Addition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my son’s school computer. I personally use the program with great results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mircosoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mircosoft 365 is so useful it allows me to use Word, Excel, and other Mircosoft tools for my word that allow me to get task done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of the program. Highly efficient and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OFFICE 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a teacher, Office 365 has everything that I need!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought on deal of the day. It was a good price. This is the second time purchasing from Best Buy. Easy to download for the technology challenged.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program. Easy to use. Lots of new features..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE Microsoft and that this can communicate with my other devices. Sure makes my life easier.

    I would recommend this to a friend