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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38269 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 38,268 reviews
  • Rated 5 out of 5 stars

    Microsoft -365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works awesome and great options. Able to make all my options to my specifications.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MsD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought, been used and works good! So far doesnt have a problem….

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed quickly and simply. No complications just works

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office - it does everything I need it to do. I use word and Excel almost every day for my home-based business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MicroSoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. Word and Excell software I cannot live without. Buying from Best Buy gives you a discount on the yearly charge and you aldo get an additional terabyte .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Family Option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Microsoft 365 as a family subscription. It seems this is indicating that it's for one person. I actually was told that my purchase was for more than one computer. So hopefully such is the case since I use more than one computer and need to be able to use the Microsoft on each computer I use. Please inform me if I have made an error in my assumption that I have the opportunity to use more than one computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always shop at Bestbuy because of the excellent service and products they provide and they have been great for me and my business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good programs, but they cost too much, I don't like that Microsoft products are so much like their competitors at Apple, which predated Microsoft as in their word processing programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 45 days ago. Great product with more features. Still learning and happy,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software! I like the fact that the program is always up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to download . I will always purchase or do my renewals with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was using word in drive for free but having the program installed is better - great quality price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely a repeat

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything we needed to get started for online college classes. Nice price and decent quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft office is essential!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s hardly any respectable company these days who doesn’t need the Microsoft office suite. Easy to use, good price and versatile!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 has always been a must have. I have never had a problem with using this product since it was first released.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Zoom meetings.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for our church’s St Vincent de Paul conference.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the software to assist you on an easy journey in all your office needs Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS office is easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS office is easy to use and the microphone/ dictation feature in word makes typing documents faster, and the cloud makes saving documents convenient (2 things office has needed for a long time)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the feedback! We're happy to hear that you enjoy using the dictation feature and saving your work in the cloud.

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Do it! Its a great program to have for your cpu

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iove this product! It's a big help for anyone who has a computer! Works great! Thank you Best Buy in Rockford, IL

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It's fast, easy and the screen is nice and big. I'm a little older, and this was a very easy laptop to learn. It has lots of bells & whistles. I'm very happy with this purchase.

    I would recommend this to a friend