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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 38,581 reviews
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to easily install this. This is great. Customer service was great helping me with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription was easy to load and has been great on my new laptop. The instructions were so simple it was on autopilot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple does it again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a help keeping everything in order and so many new and improved features! Thanks again Apple!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365. I had a difficult time signing into Microsoft. Although is was installed properly, I did not realize that I had to still sign in. I think a page of instructions would help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi-Purpose Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product Microsoft 365 is good because I have it for two reasons not only for programming but also used for securing from the scammers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great to have. I have the personal package and it does everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price. I will get a lot of use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble making a new folder and items I put in a folder goes to the wrong folder. Also can't move it to the right folder.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for work/school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is great for all my work assignments and project, as well as those involved with work. I am able to create word documents exactly how I need them formatted, and it's super easy to transfer items between excel and word. I love onenote because it let's me make study guides in any way that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm writing a book and this is perfect that came with my computer made everything easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very productive with these apps. I cant stop writing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS 365 install ... Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to download and install. Absolutely no problems. It also began to automatically look on the cloud for any documents that we might wish to access. Quite a pleasant surprise. Very smooth transition. Excellent result

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXCELLENT PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAD IT ON OLD DESKTOP, BUT COULDN'T TRANSFER IT TO NEW ONE. TRIED NOT HAVING IT, BUT FOUND I USED IT MORE THAN I THOUGHT. PURCHASED IT AND LOVE HAVING IT THERE WHENEVER I NEED IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wish i could remember the name of guy that helped me, He was pretty much the only person working and my tone i guess you could say wasnt good. showed me a couple lap tops and helped me pick one out. super knowledgeable i was out i 15 min

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    microsoft office review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a one year subscription to have all of the Microsoft products on my new computer. Everything works great, my only question is do I have to renew this every year at the same price, or if I decide to just keep the old version on my computer, do I still have to pay?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smiley

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy for the representative that helped me...well appreciated

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy transition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was dreading going from Windows 7 to 8 because of all the stories I had heard. Was also not looking forward to the "cloud" thing. But shortly after installing it, I was very happy I did. The transition was not what I thought it would be, and I was really pleased. All of the programs worked without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 has always been a must have. I have never had a problem with using this product since it was first released.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delighted with my purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for years with probably the original version. Was reluctant to try the updated but have had no problems whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for Macbook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to be able to use Microsoft Word on my new MacBook Pro since Pages isn't always readable to non-Apple users when sending documents. This Office suite works very well on my MacBook and I use it constantly with no issues.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Liam,

      Thanks for sharing your experience! We're happy to hear you're enjoying Microsoft 365 Personal and everything is running smoothly. We hope it continues to meet your needs.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft