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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38270 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 38,269 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Personal Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These trusted office features are perfect for your personal activities of all kinds!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for Macbook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to be able to use Microsoft Word on my new MacBook Pro since Pages isn't always readable to non-Apple users when sending documents. This Office suite works very well on my MacBook and I use it constantly with no issues.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Liam,

      Thanks for sharing your experience! We're happy to hear you're enjoying Microsoft 365 Personal and everything is running smoothly. We hope it continues to meet your needs.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft - 365 Personal a breeze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - 365 Personal was a breeze to begin to use. I liked the cloud use aspects but especially being able to work offline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The MUST software tool for ALL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 365 is a wonderful Microsoft product that everyone should have on their computer devices. I highly recommend it to all types of computer users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WORKS WELL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOES WHAT I NEED FOR BUSINESS USING WORD AND EXCELL

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it is very comfortable to work with and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work and home office use. I definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Had me up and running in no time to prepare for my classes later on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norman David Soroko

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a all in one HP 23.8 computer and Micrsoft 365. It is just awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    55 & Still Learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to use Microsoft 365. It definitely enhances my usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it easy to install and I can do more of my laptop and explore more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use and upload

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can have multiple devices using this product. It's easy to navigate through the programs. I'm a college student and it makes my life a little easier to get my homework, research, and discussion boards done in an easy manner. I like in word,there are pre templates ready to help you complete your task.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and all updated version to use . I liked this alot

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I needed to get Microsoft 365 for another computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what we expected. I also have Microsoft 365 and what I wanted to do was somehow convert my subscription to a family subscription and couldn't figure out how to do so. Maybe next year. :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had Office available to me for some time and now I realize how much I missed it. Easy to use and versatile. Ordered it digitally from Best Buy and received it quickly as well as emails that give tips and guides to help me be productive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this online purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this online purchase. Great option to share with other devices in home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and wonderfully designed. Thank you Microsoft!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Software

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was easy to install and use. The guys at Best Buy were extremely helpful in making sure I got what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t be without this. I have it on my desktop and when we bought a new laptop we also got this. It’s a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Follow the tips

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal on purchase of this product and keep visiting stores as wll

    I would recommend this to a friend