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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 38,581 reviews
  • Rated 4 out of 5 stars

    Windows

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for a 9 year old starting to type. Excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if you are a young techie -- not for a granny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am old and I do not like changes. I had thoroughly learned my last version. It is difficult to navigate the changes. I wish it came with a list of the changes made from my prior program and how to deal with them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A workhorse that I use everyday. It works well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alisha laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional product for computer software. Recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful added bonus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription to Office 360 was added to my purchase for free and it's really helped. When I transferred everything from my old MacBook Pro to my new iMac, Office was moved but needed the product key, which I unfortunately, couldn't find anywhere. This worked like a charm. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is excellent because it helps me a lot. I like the quality of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for working from home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was easy to purchase and install. I now have the same Office application compatability as I do at work. Made working from home easy and less frustrating. The extras you get from Microsoft make this a real value.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brad,

      We're glad that you are able to use Microsoft 365 Personal to work from home and that you are getting value out of all the added features we've put in.

      We hope you have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent Geek Squad Performance/Customer Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft product is excellent, and I am glad my subscription was renewed for another year with help from being a member of the Gook Squad. The Best Buy Geek Squad is a necessary subscription for me. I have nothing but high praise for all the team members who have helped me. Each one was so professional, pleasant and knowledgeable. Thank you for having this service, and for hiring such service-oriented people!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft - 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is easy to install and use as well. I recomend to everyone to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant imagine not having this for myself and work. It is better and improving all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    MS 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't tried it yet but we were told this could be installed on up to 5 personal computers/tablets, even though it states 1 person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    back on the keyboard again…hooray for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item is perfect for me in every way… my son gifted this to me as my other laptops were outdated and troublesome… this product was recommended to us by a nephew of mine who owns three microsoft laptops… the sleek look as well as the comfort of the keys and the solid build were also selling points… i am so pleased to have resumed my use of a computer with a clear head by not having to be concerned about losing information as i have been experiencing as of late… my only wish is that a yearly subscription for software was not so expensive and better yet…that it was included in the purchase of the computer…

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and update a MacBook Air. Salesperson knew what I needed and showed me where in the store to select the item. Automatically renews each year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gibbsthecomputercat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software package.Easy to use. I helped my sister build an Excel spreadsheet to mange her Chewy orders. And yes, the box rocks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had chosen the family plan instead. Myself and my children decided to continue our education.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's basic Microsoft office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it for one thing. Can't believe your subscription now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money we spent on it. May be better for someone that needs all of the office tools but they should have a free or reduced cost version for people that only need word and PowerPoint.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great program for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft Office! I have it at work and needed to purchase this to get some stuff done at home and it's great. I was able to get my stuff done and print my coupons with this program and it awesome. My husband was able to get all his reviews downloaded and printed with no problem!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365plus

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure what this does for me but I bought it because it was required when I bought the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office is always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newer version is the trend. Also with Windows10 I am really excited. I mostly work with presentations and it's really faster than the old version. With better templates and also newer features I feel more creative. I will certainly renew the license as original product is always GREAT

    I would recommend this to a friend