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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38271 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 38,270 reviews
  • Rated 4 out of 5 stars

    Good all around suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just to be clear, I received Office 365 as an extra bonus with a purchase of a Dell laptop so I didn't have to pay the $69.95, Be that as it may, for the money, it is not a bad deal if you are not just a casual user or home consumer. What can I say. While I am a little skeptical of storing certain files in the cloud, I must say that the OneDrive online storage meshes well with Office 365. Please note that as someone who travels a bit, it is great being able to access my Office files just about anywhere and have a full Office suite to boot, however many of the features on Office 365 cater more to the business traveler/enterprise user. I did have one issue in that while Office 365 can be used on Windows tablets, I find that due to the inability to change fonts, using it on a device with a screen smaller than 10 inches can be problematic. Also, I know that when the year is up, I will need to resubscribe. I personally don't understand the monthly pricing because unless you plan to stop using Office, you might as well as renew at the yearly rate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for working from home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was easy to purchase and install. I now have the same Office application compatability as I do at work. Made working from home easy and less frustrating. The extras you get from Microsoft make this a real value.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brad,

      We're glad that you are able to use Microsoft 365 Personal to work from home and that you are getting value out of all the added features we've put in.

      We hope you have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Apps

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 360 provides premium office apps as well as Cloud storage. It includes applications like Word,Excel, Outlook, One Note, One Drive and more. This is a great subscription at a very reasonable yearly rate.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're happy to hear you're enjoying the features and storage in Microsoft 365 Personal. We hope you continue to enjoy the premium apps.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    365 Microsoft Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price, user Friendly. I would recommend this product for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Price on point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this program for college and its the best thing to have and for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS Pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all Microsoft 365 Tools. Very easy to activate and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item to use!!! I use Microsoft 365 every single day. Being a coach and a school teacher it’s essential to have access to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on my Mac and software works as expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Debs Wim

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't as easy as informed to load on my computer & new laptop. I'm not computer savy and they should make things easy for people like me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed to Get It

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most people are going to need Office 365 on their computers. At least, you will likely need Word. Anyway, had to get it. Used to be one price for the basic and no further fees. Now we have to pay for it every year

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received this free when we purchased a computer at Best Buy. Great deal and help make up our mind about the computer purchase. Still getting use to new programs but overall satisfied. Tip: don't scratch the code too hard... we scratched off a few numbers when registering which made it very difficult

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This packet is excellent for working from home. I get all the programs I need to do my job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Great price at Best Buy!!! MS Office is super simple and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No issues with the product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works fine for me. I haven’t had any problems with it so far

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Satisfied with this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Office 365 at work, so it made sense to purchase this item for home use. During this pandemic, I had to work from home and wanted to make sure that there weren't any compatibility issues opening, editing and saving files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent package for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this with a new laptop from Best Buy. It was super easy to download and my daughter will be able to use all of the programs for school in the fall. It was such a great deal, that I couldn't pass it up!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mara,

      We appreciate your review. We're glad to hear that you had an easy download and that your daughter will be using it for school.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A must buy product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the buy. Always good to buy something that's a year or more subscription

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use nice addition to our new laptop. Easy to learn how to yse.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS Word 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She liked the older MS Word '97 a whole lot better, but, sadly, it won't work on Win 11. Win 365 is just not the same. She probably will not renew the subscription and just use the free software, Libre Office, works WAY better for her.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 2016 is the best all in one program I have ever used. It is extremely powerful and intuitive. The cherry on top is that it comes with one terabyte of cloud storage... Which is very likely all the storage I will ever need. I have yet to find something that Office 2016 could not do.

    I would recommend this to a friend