Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38271 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 38,270 reviews
  • Rated 3 out of 5 stars

    MS Word 365

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She liked the older MS Word '97 a whole lot better, but, sadly, it won't work on Win 11. Win 365 is just not the same. She probably will not renew the subscription and just use the free software, Libre Office, works WAY better for her.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't use my laptop without it. It's wonderful! Mirosoft 365 is invaluable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great program

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program. Very helpful and does what i need it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT - 365 PERSONAL

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not meet my expectations. It's a huge problem when it expires, and to communicate with Microsoft, you have to buy a ticket to the moon. The office is not like previous years. Thanks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsoft 365 Personal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated Microsoft Windows Personal 365 is a very good product that contains all new updates. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Needed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed office for our new laptop and it was a good buy and fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 keeps improving with its new features. I enjoy writing and 365 is a must have for me. I have 365 installed on all my devices so it is accessible all the time, especially on my smartphone. Great product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jeannie,

      We appreciate your review. We're glad to hear that you are enjoying all the improvements we are making.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    It sure? Guess again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you think it’s a waste of time guess again. It’s easy when you purchase with your equipment. The access and use made me feel like it was there all along.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    MS Office

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is office so using it to write letters works fine

    I would recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 4 out of 5 stars

    The jury is still out on whether or not I like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still undecided whether or not I like this version of Office product. Guess I"m still adjusting from using Office10/Outlook10. Not sure if I like this version of Outlook. Very painful migrating my address book and saved emails from my old laptop/Office 10 to this laptop and this version of Office.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Got the code within minutes, typed in the code and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. Sales girl was easy to talk to and helped me make the right decision for what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having Microsoft 360 it contains all the options I need for my laptop and phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS 365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth download, easy to use and it brought more value to my work based on my deliverables.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great investment! I'm impressed with how all programs work!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It Is Working!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems and I was able to update and make new written documents. Looks like there are many things I should be able to work out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have been using it for years on end. Installing the updated version was a breeze. Best Buy emailed me the instructions and I had no issues. It a welcome surprise to be able to be tech savvy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for being with us so long. We're glad to hear that installation was a breeze and that you're loving 365 Personal.

      Best,

      Tom
      Microsoft Outreach Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful added bonus!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription to Office 360 was added to my purchase for free and it's really helped. When I transferred everything from my old MacBook Pro to my new iMac, Office was moved but needed the product key, which I unfortunately, couldn't find anywhere. This worked like a charm. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Purchase1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Microsoft 365 when I purchased my new computer. I'm glad I did as it works out with all my computer needs. I was able to also have it installed by the Geek Squad while I was at Best Buy, Loving it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A necessity

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome programs that are needed for an everyday and specially if you work within the legal field.

    I would recommend this to a friend