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Customer reviews

Rating 4.5 out of 5 stars with 38272 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 38,271 reviews
  • Rated 5 out of 5 stars

    Best Buy 24 mos membership

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased a new laptop and added this package, best to add the extras upfront. It’s a good to have since repairs are expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 for MAC is something I needed because I use Microsoft Office at work and the programs that come with the MAC operating system, although they work fine, they are not as compatible with office documents etc. I am still learning its nuances but hope to have mastered the "new" version soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right on time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant service. Team member had me in and out when i was short on time. Staff was friendly from the front door to the check out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supervisor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect for my projects no too complicated to understand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Annual Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth year that I have (had) to purchase Microsoft 365 for my computer. It works well and is basically a seamless install. It would be nice to have a product that didn't require an annual purchase and update.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Membership

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent membership. I use it regularly for all tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Affordable option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word, Excel and PowerPoint are the only things that I really use. This subscription comes with several other features that I didn't use yet, but I think that the cost-benefit relationship is very nice. I do like how the subscription covers not only 1 PC (or Mac) but also 1 iPad (or Windows Tablet).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription is a great deal. As an educator, small business owner, and student, the Microsoft applications are very useful and necessary for me to conduct my work. The yearly cost is a good value especially when purchasing a new device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review of Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Helps me with personal and business needs. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Word is a Need not a Want

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft word is a need when it comes to preparing any type of computer work. The overall usage of Microsoft has become a necessity for work, school, and even at church. I can use the operating systems in all those type of venues to continue operating and providing the best presentations. Although I miss buying the system every 3 years compare to every year now. Microsoft will be continue to be use for the years to come..

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft 360 - Great App for personal use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 360 is an excellent suite of apps that often is used in businesses, and is valuable for personal use. It is compatible to earlier versions and has excellent help and templates to increase productivity

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts! We're happy to hear you're a fan of Microsoft 365 Personal and hope it continues to help you increase productivity.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft office. So easy to set up purchasing it this way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for a job that I'm doing in my computer the product is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and was so happy it came with my conputer again. My daughter has to use this program all of the time so it makes it so convenient to have. She uses it for school projects quite often and when I was attending college I needed it too to do my assignments and power points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The essentials.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to understand and works when you need it to. Instructions to install were easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work horse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everyday. Works well. Still trying to get use to all features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and very easy to use also it walks you through the process

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Easily follow the emailed directions and will work!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Newer and better version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to the new format but I truly enjoy the faster response compared to our previous version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last word product I bought was in 2007. Since it couldn't be used with my new laptop I bought the new software and geeksquad installed it or me. What a relief that it is not much difference in the upgrade. Thank you geek squad for installing it. You are great.

    I would recommend this to a friend