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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38273 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 38,272 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last word product I bought was in 2007. Since it couldn't be used with my new laptop I bought the new software and geeksquad installed it or me. What a relief that it is not much difference in the upgrade. Thank you geek squad for installing it. You are great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Releasing department

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my computer today and I felt this was a great price. Will be downloading and setting things up today. I’m so excited to get started. I work from home and absolutely must have all of the Microsoft suites.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 360 is great. Excellent program. Value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always enjoyed working with Microsoft office products and this version does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - 365 Personal Subscription

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Microsoft - 365 Personal (1 Person) (12-Month Subscription) at Best Buy. BB Team helped to activate this Microsoft 365 subscription. Its better to buy at Best buy than directly purchasing it from Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use for all the applications included in this package

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Very easy to buy and put on your computer. Did my resume in minutes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Grandma L

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not really sure I understand or like this program. I’m trying to get used to it. It’s really difficult for older people to have to get used to the New and Improved version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of these items we use Excel the most and love the ease of use. Word is always a great tool as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy all of Microsoft software. Great deal on product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Microsoft 365 around Xmas holidays great product at a great price!! Also , Best Buy price matched which made it even better!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works like it should

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I like the autosave feature. you can pickup where you left off from other pc or phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft suit

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is a 15 month subscription suit that allows me to use the essentials in Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected - installation not too difficult - needed for what i wanted to use

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, got at a good price also!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bundle deal on this when I purchased my laptop! I wish this were a one time purchase deal like it used to be, but I can definitely understand the business benefits of it being an annual subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Learning new layouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made purchase because it was the only way certain e-mails I needed to open were sent. So I am still seeing what I can do but I am happy with the program. Just don't understand why after making this purchase I need to renew it yearly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to go wrong with Microsoft 365. I was still operating under the assumption that new computers come with Word and Excel (and others) already installed, so when I bought my new laptop and it didn’t have what I needed, I was a little disappointed. Microsoft 365 saved the day, and while I’m not too stoked to have to annually purchase a subscription, I am glad it’s at least available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NEW MAC USER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HARD TO SWITCH FROM DESKTOP TO MAC WITHOUT 365! BUT THIS HELPS EASE THE TRANSITION

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to installed. All the key programs in one package.

    I would recommend this to a friend