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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38522 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 38,521 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft for all life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent for studying and working. It has been very useful to my family and me at all times, and thanks to it I now have a job and I feel very happy. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Good Office software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Easy to install. No CD. Just download directly from web. Works great with Microsoft Windows 10. Cons: Office 365 is just that. This software is a one-year lease of Outlook, Word, and other Microsoft products. If you like Word, Excel, Outlook, etc., I would recommend that you search the web to purchase the software for permanent ownership. You can save in the long run by buying the upgrade to Word or Excel on the web from a third-party vendor. The same holds true for WordPerfect Office. You can upgrade from much older versions for less than half the price of a full new version of both of these.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello JWash1256, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used Microsoft apps and this purchase was necessary. I used the Microsoft applications often so this was a must have. I love all of the unique features that are accessible on each application. They are all super easy to use and to install took no time at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    MS 365 Personal for Girlfriends PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this product. Works well, and is simple to install. Medium amount of "suggested MS advertising" during install, but not out of the ordinary. Girlfriend likes having the functionality that is similar to her work PC.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft 365 personal computer subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great access to Excel& Word for my new Windows 11 PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy woth Microsoft 365 I can do my homework, print it and take my classes in it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Need this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Microsoft so that i have access to word & excel. Havent tried the others yet but im sure theyre great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 works well and is easy to install on the computer. What doesn't work the best is integration of Outlook with other email providers and takes a bit to get connected and up and running - have to know ports assigned etc.... Otherwise the products work effectively with my Apple workbook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value. Install on several devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not find it easy to install, but I put mine into a MacBook Pro. Different than windows and I had to find out where it went. But I did get it. You can put it in many devices and they say on your phone which I wouldn’t do. Your phone is too small to work on. It can be installed onto an iPad. I want it in my windows computer also. that’s one super good thing I like about it. That makes it a good value. I haven’t used Microsoft in so long that I have to relearn it. But that’s me. It’s good to have it. The PowerPoint especially if you’re going to put things online, if you want to post stories and things PowerPoint is good for that.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use was perfect. Works well with my macbook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft Office Personal. So easy to use. Word and Excel make it so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Essential!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 365 is absolutely essential for anything you want to get done on a laptop; from saving a recipe to updating a resume, keeping track of expenses (hello excel) or preparing a presentation deck. The introductory price is reasonable. Very happy with the product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal has functioned as necessary for all home applications as needed. Only thing that could make it better for home use is offering at a lower price for activation and renewal / licensing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 children in high school, 1 in college, I am a high school teacher and I use Word to prepare Sunday Schools lessons, and my wife uses Word for Bible Study lessons with her ladies group. These software programs (Word, Excel, PowerPoint, Excel, etc.) are crucial for us. It is well worth the $53.00 dollar per year subscription fee for us to have these applications.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Excellent software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software! I use this for personal and business! Easy to install!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    perfect for school

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting Microsoft 365 Personal was a great decision. It’s super convenient having access to Word, Excel, and PowerPoint on all my devices, and everything syncs perfectly. I use it a lot for work and personal projects, and it’s nice knowing I always have the latest updates. The 1TB of OneDrive storage is a huge bonus too, so I don’t have to worry about running out of space. It’s definitely worth the subscription, especially if you need these tools regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Templates are awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft 360 is awesome! I haven’t used a computer in years. I was elected as secretary to an HOA Board and had to write minutes for the meeting. It was so easy. All I had to do was ask questions on my Microsoft 360 and I had a template in seconds. Everything was lined out for me. I could even send to another member and they could edit and send back to me. It was a piece of cake. I had compliments on my minutes and it was all do to my Microsoft 360!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice computer. I only wish I would have purchased Lenovo in the past. Works great for me! Love it! And Best Buy is great to work with. Fast shipping!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated computer life skills

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has helped bring me into the future compared to my previous 15-year-old computer set up, Learning the new features has been smooth and definitely improved my work technology and online presence.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to complete my new laptop purchase. Amazing value and one less thing to worry about with the yearly auto subscription. That really works for me.

    I would recommend this to a friend