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Customer reviews

Rating 4.5 out of 5 stars with 38598 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 38,597 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    home user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was using Microsoft office version 2010. This new Personal Microsoft 365 is very much better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy makes life easier!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire process from start to finish of purchasing my new computer and adding Microsoft 365 was easy! I added both items to my cart for pick up, and within an hour, my purchase was ready. Instructions for Microsoft 365 came directly to my email and was easy to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Laptop I have had in years!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Hp laptop & I owe it all to the most friendlist Best Buy customer service rep that help me choose one She was very patient and listen to my needs and helped picked the perfect one! I got exactly what I needed. Totally recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as always , you can't go wrong with Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to put code in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to buy, and put the code in on my computer. All of the office features work great, easy to use if your familiar with it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected - installation not too difficult - needed for what i wanted to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect purchase for the new college student. Worked perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Exactly what you need

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to like. It’s everything you need on your computer for a fair price. Seems like we all need these programs on our computer at this point.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is everything you need.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Easily follow the emailed directions and will work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots inside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package has more features than I will probably ever use, but it is good to know that I have the tools for almost any task I may come up with. Not really thrilled with having to be a subscriber, but it beats having to buy a whole new software package in 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work horse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everyday. Works well. Still trying to get use to all features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very user friendly I was able to quickly navigate and use within a very short amount of time. Thank you best buy and Microsoft!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth having to update your resume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although you don't get many programs on your laptop or tablets anymore when you need to have the program and it's 11:30 pm and you need to apply for the job then you have to say you are glad you spent the money so you can apply and get that job you really wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed this on my home PC. It was definitely a money saver option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great program Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and installed quickly. Love the updated version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a perfect bundle for me even though I only use word and excel. I use these two a lot and no other spreadsheet program measures up to excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my son and he is very happy with iit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect tool for both professional and personal us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you work or have need for power pont, word, etc, this is the perfect software at a reasonable price. Easy to use from multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, same good quantity as all Microsoft products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Word and Excel for my personal hobbies. I use them both several times a month. Outlook is my mail box of choice

    I would recommend this to a friend