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Customer reviews

Rating 4.5 out of 5 stars with 38602 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 38,600 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan with a new going PC. I enjoy the ability to get the free apps for your phone that sync with the program on your pc. Got it at a cheaper bundled rate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Activation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a struggle with it. I recommend this product but a professional should install it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy With Microsoft 365 Personal Subscription!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase of Microsoft 365 Personal subscription. The price was very reasonable and the Microsoft products are easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too many changes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely different from my last Word. Good tutorial. However, when I purchased the new computer and subscribed to the Microsoft package, I had a deadline to produce a document and didn't have time to go through the tutorial. Very frustrating!??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal offers a seamless digital experience across devices, from Windows to iOS and Android. With a 15-month subscription, it ensures productivity and collaboration with its suite of apps. However, activation is required, which may cause inconvenience. Overall, a versatile solution for personal productivity needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great with MS 11

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was about to get this on discount with purchase of my new laptop. It works very very well with MS 11. I’m glad I did not hold off on buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going Digital with MS Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have used Microsoft Office in digital format and I have the stack of CDs from older versions of Office to prove it! Lol. Best Buy offered this as an extended subscription - 15 months for the price of 12 - when I recently purchased a new laptop. I appreciated the convenience of being able to automatically download the software and to look ahead without much worry when new versions of Office are released. As long as I maintain the subscription, everything is taken care of and the cost over time favors the annual digital format over buying a new CD each and every time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy user.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best-Buy has helped me get the product I need, without choosing one that is hard to use. Spread sheet, Word, and formatting are used several times each week!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good job Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and installation was very easy. You got everything you need in this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best office version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with a small learning curve. I am coming from office2007. I love it when you save stuff to one drive, you can access from another machine without gagging to email file.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you appreciate being able to access your files anywhere.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so good I’m glad that I have it thanks for everyt

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for all Microsoft Office applications. The Word application is very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the upgrade and the customer service that got me there

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Used daily

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a trial with my computer purchase. It’s a great package deal for sure. I use it daily at home and work. I had zero issues downloading it to my computer, it was very easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Bargain Office Software

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Subscription based Microsoft 365 is just right for my purposes. It isn't too terribly costly to use the office products. We needed it for doing basic wordprocessing and financial management, along with email management with Outlook. If you've used Office products before, you won't be a stranger to this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    365 works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all. It's exactly what I expected from Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS 365 for Small Business Startup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great for starting up my new business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this program every day. Maes life much easier and more organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. I got all the apps. Easy to download. Loving it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My honest review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This time around it was great, but the first time we tried installing the software, it failed. Customer Service wanted to charge us over the phone to fix it after purchasing the software, so we had to go into the store, and after 3 different people trying to fix it, one girl did, and after that there were no other problems.

    I would recommend this to a friend