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Customer reviews

Rating 4.5 out of 5 stars with 38130 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 38,128 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A friend says so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all right all right all right..... works like a charm and prevents and harness the harm...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works just like its advertised all good needed for spreadsheets and documents

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Templates are awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft 360 is awesome! I haven’t used a computer in years. I was elected as secretary to an HOA Board and had to write minutes for the meeting. It was so easy. All I had to do was ask questions on my Microsoft 360 and I had a template in seconds. Everything was lined out for me. I could even send to another member and they could edit and send back to me. It was a piece of cake. I had compliments on my minutes and it was all do to my Microsoft 360!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 personal - consistently great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Microsoft 365 personal to install on our new HP 15.6" Touch Screen Laptop! The download and installation was very easy and the product works flawlessly with no issues. MS is very consistent, thus my first choice as a word and publishing software.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer Help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this loaded on my new Dell laptop. Thiscwill help me tremendously.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    msoffice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use software for the entire family. Worldwide usage.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Software Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be hard to believe but your computer does not come with what many would consider basic software. Computers have long since progressed beyond just typing letters but finding out it does not come with some type of word software is highly dubious. Some might point out it comes with an expanded notepad software and I defy anyone to use it for anything more then a grocery list. Most new computers come with a one year subscription to this product which is how I got it. It is nice but not being able to just buy it but rent it is something I will have to consider when my year is up. This year long subscription comes on a little plastic card where you have to scratch off to reveal a number to redeem it online. BE VERY CAREFUL when scratching off the covering film, if you damage the card or scratch a number rendering it unreadable you might be out the purchase price. If this happens Best Buy will tell you its a Microsoft issue and Microsoft will tell you its a Best Buy issue. I got lucky, I think, that because I am a registered Best Buy Rewards Member that I got an email with the code reminding me to redeem my product. With out this I would have been out of luck. I like Microsoft Software but the idea of renting their product every year versus just buying it is not something I am sure I can do, at the end of the year I will have to make that decision or take my chances with one a several free office software products available online.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, One thing to keep in mind when buying for the year, Is you either get to connect your Subscription to one device for a full year or multiple devices but to one account, So like if your student or use it for work, will only allow one account. It can get annoying when having to work on multiple projects at once and have to go back and forth between work and student account, other than that its good price for a year, one less bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365 is Phenomenal!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is phenomenal - always has been and always will be my go-to! I couldn't be an entrepreneur without it. I use it to prepare various products for my clients, such as documents for notarization and taxes, resumes, Excel charts, event programs using Publisher, tables, invoices, correspondences; if you can imagine it, MS365 can help you design it! I purchased this MS365 along with a laptop for my granddaughter, as she was starting her freshman year of high school. I know it's essential for her to accomplish her goals. I can rest assured she is prepared and will always be able to complete her assignments easily. The displays and available templates will guarantee her success!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MIcrosoftofficesuite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great Easy to download I only used the excel spreadsheet for flood inventory, but plan on using word and PowerPoint.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      No matter your program of preference or choice, your new Microsoft 365 Personal subscription includes all of the features you've come to know and love. We're happy you have found it to suit the needs of your modern workspace, and had an easy installation process along the way. Thank you for sharing your thoughts! We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Windows 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 365 is the best I would recommend it to anybody. If I have an issue they are there to help with everything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    365 great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for home or work. Used this Microsoft product for over 20 years. The military used this when I was serving.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Boxes checked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal when I got it, checks all my boxes for what’s I need

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with Dell Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy with our Dell computer. It is light to carry and doesn't take much room. Works great and fast. It is also a quiet desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and install. Online help very useful. I tried out Excel, Power Point, and Word. Also, has Windows Defender. So I don't have to buy Norton. Also has One Drive storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade. Easy to install. Upgrade works better than previous Windows program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 is perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Microsoft 365 basically for Word, but Excel is a must also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever love this progress I enjoy it very much

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I was hesitant, but I am pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the idea of having a subscription to use office, but what I didn't understand was that you get the full software suite downloaded onto your computer and you can always set your subscription to auto refill before it expires. You can also use Office online if you don't have access to your computer, but your documents can migrate from one device to another. The newest updates are always at hand also. I am really pleased with how well this was thought out, and I will be a subscriber for a very long time now that I see how well it is handled.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 personal is very easy to use, has everything I need in a home computer office program, and I will buy this product again.

    I would recommend this to a friend