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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38523 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 38,522 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Once included in a much more civilized era…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Long Time Ago In A Galaxy Far Far Away… There was a time apparently during the period when the Jedi were around doing whatever it is that Jedi do , that the various rising “ Empires “ which produced computers once included this very basic as in ” standard ”software programs with the purchase of a computer . Apparently now that the Empire holds sway they have decided to charge a droids price in credits for very basic software programs . I expect in the not too distant future they might start offering “ optional extras “ such as a battery to power your laptop or perhaps a tower enclosure for your new PC purchase, maybe even an electrical cord to plug into the wall . ( Let’s hope there is not an annual recurring fee for the use of a basic electrical cord ) As to the software itself just as one would expect basic productivity applications they work as advertised , gets the job done .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually thought all these online stuff aren’t that good until I tried it here and I really love it So nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so necessary for my day to day use of the computer programs i need to do my job. and Best buy helped with the set up all the way through. super easy. Access to the personal cloud is a must to save storage on my pc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product for occasional projects

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I retired I have joined community and family events. I use my working skills to help put together various events. Microsoft personal is inexpensive and just what I need to document and track progress. I bought this product last month after my computer crashed and received it a couple of days after ordering.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear Microsoft 365 is helping you as you put on community and family events.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Personal microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personal Microsoft subscription is fantastic and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Microsoft 365. It is hard not to function the use of a computer without the use of the microsoft programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    another great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop recently had to be wiped clean- I couldn't decide which Microsoft to purchase to install. So glad this is what I chose! For $69.98 (plus tax) i have Word; Excel; PowerPoint; OneNote; Outlook- plus OneDrive online storage and Skype world minutes! the best part i also got a free Webroot Secure Anywhere Internet Security program (saving $50.00). Perfect for the business my husband and I started!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set of programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS365 is great and becomes better every time. No incorporation AI into all the programs it makes a lot easier and more professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Price

    Rated 4 out of 5 stars

    Great for anyone who relies on use of Office produ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes at a great price when bundled with the purchase of a new computer or laptop since you get a discount on the price. Installation is simple and you don't have to worry about which version you have since you get the latest one. You can't beat the price of the subscription in comparison to buying the whole suite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft product I have always used.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is the brand I always have on my computers. Used Word, Xcel, and PowerPoint for years. Use these on a weekly basis!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy lemon squeezy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase and easier to install. I did ask the sales person to high light the necessary number on my receipt so I didn't have to search for it making it even easier. Really, it was plug and go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft, a Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has been extremely useful to me. I'm currently writing a, soon to be published, book of plays for children. I am constantly correcting and adding to my work using Microsoft! Thank you for a great product! The title is: "Positive Actions Speak Louder than Words, available on Amazon/books. Barbara J Forsyth

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Software is easy to use and has all the features I need to prepare documents.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wanda

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. It meets all the features I need

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each program is user friendly and fun to use. I’m happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it all since I recently upgraded to Windows 11, but it works well with all applications so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anthony equals Perfect Employee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was very personable and knowledgeable about the concerns of my laptop. At pickup he explained all that they found and provided some "tips" concerning the fraud that I experienced. He also checked my iphone and cleaned out the "junk" apps that were not needed and could open a threat for fraud. He also installed Norton which I had bought previously into the laptop. I can't thank him enough for all he did for me,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Annual subscription is not for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of Microsoft having all the bells and whistle with Word, Excel, Powerpoint, Outlook and One Drive is worth the annual subscription. But since I am only going to use Word, Excel and One Drive, the annual subscription is a rip off. I wish there was a current one-time purchase for these apps.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful as a small business owner! I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I can get on my computer and go right into my task.

    I would recommend this to a friend