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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38523 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 38,522 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as promised. I love it Can’t live without it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Microsoft 365 Wasy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install. Microsoft sent a code number to follow directions. Effortless. Thank You Microsoft 365. Already using daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal. I am excited for our new upgrade. This product will help us keep pace with the World.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need to have excel and windows are irreplaceable good value from best buy when getting a new computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be useful for our needs. Easy to download. Good product,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one that I love about this program is the PowerPoint because I love to create. I have gotten kind of rusty because I am retired, but getting back into using it has been awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 works great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use and user friendly. I contains everything I need for my personal and professional work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy and the latest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get the latest edition of Microsoft Office with this subscription

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Product Ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to complete my church and other personal assignments. Easy to install and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Skeptical at first…

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical because I’m so use to the old ways of Microsoft. However, 365 has really been a huge improvement and is a lifesaver. I can access my documents anytime and anywhere if I need to. I never have to worry about the wrong flash drive or using the wrong file that isn’t updated. The features are the same with some great enhancements! I’m very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Artist/ Writer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed how much this System has to offer! As a Writer and Artist has what I need to complete tasks! Im looking forward to explore all the options I have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watkins new Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Microsoft 365 so I could write letters & reports for my doctor & used excel to create cost of living in a house, auto expenses & insurances on the autos that I own to see. My Mac Air was to old to use & another Newer MacBook had crashed lately so I will installed it when I get it fix.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a great product at a very reasonable annual price. You always have the most up-to-date version and all the Geek Squad support needed. I got it for my computer and my wife's computer. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office personal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has all the things I need for academic and personal use. It works with windows which is great. So far it has worked well for my computer. Something I wish was included is antivirus software. It would truly be a one stop shop download.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it cuz easy to use, familiar with it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, as i mentioned above. Only thing i don't like is it is a subscription. Should come with computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 12-Month Subscription Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish that I didn’t have to pay to use Microsoft 365 services, but I got the plan cheaper with my laptop purchase, so I’m at least grateful for that. The codes worked as intended, the staff at Best Buy were super helpful and professional, and I am completing work and school assignments easily now. I am satisfied with the quality of my purchase either way. Again though, I still wish I didn’t have to pay for services that are the same as Google’s services. They do almost the same thing, just with different purposes and different unique features to each of their respective services. (Only Google’s is FREE!!!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is a must have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is necessary software for any student or professional. The yearly pricing structure means you don’t need to buy new software when you switch computers or register multiple devices. This freedom is vital for office or remote access. Excel and Outlook are paramount to most jobs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're happy to hear that you feel Microsoft 365 is a must. We're glad you like the ability to add new devices to your subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Program

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The programs are very easy to use. Comes in a bundle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Microsoft 365 personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Contains everything I need. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This what I need with my job and also other duties I do for my church and community. Thank you

    I would recommend this to a friend