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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38526 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 38,525 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent loptop I will recommend this loptop. 2024 model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance for the price. It is used on my desktop computer. No real action needed by me except to use my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The activation process and software start up was very easy. The amount of programs and subscription length is worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. A must have for anyone who has been using windows. Took a little time to get use to the menus but not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Still the best productivity software

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a student or working proessional, you'll likely need Office 365. It comes with all the apps you'll need (Word, Excel, PPT, etc). I installed this on an old PC laptop and recently had to move it over to the new one, but it was easy to do by just signing into my office account. A great feature on the new software that makes things easier.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts. We're happy to hear Microsoft 365 Personal has all the apps you need and is making productivity easier! We hope you continue to enjoy using it.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect for work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had always used Microsoft. Actually, is part of our life at this point for those who works constantly with a computer. I was happy that I was able to obtain the year subscription in a special price. Never had problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Delivers - Geek Squad saves the day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft delivers a great product but I did have trouble installing it with the key code on the receipt. The Geek Squad helped me resolve the problem remotely. Thank you Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good option for those with multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to use all the Microsoft apps on both my lapop and iphone, I can work an a Word doc or a Note on my iphone and pick up where I left off on my laptop. This subscription gives you the latest versions, which is nice. If you like staying up to date, it is probably cheaper to pay for this yearly and have the latest versions than to buy Home or Student and have to purchase a new one, over $100 and not as inclusive as this subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 still got it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and ease of the customer service was noted with this subscription. It took less than 5 minutes to upload on to the computer. Again, the customer service was there for us. Consider keeping Microsoft 365.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Very Vesatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a older version 4 years old prior to installing Microsoft 365. A lot of changes for the better. Everyone should have 365 installed on at least one computer. Easy to use. One mistake I made was not purchasing Microsoft 365 when I made a computer at Best Buy. My suggestion to everyone who uses an office program of any kind to purchase Microsoft 365 when you make your next computer purchase. You will save $20.00. Good purchase with no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Personal MS office

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with a laptop for my son. It is perfect for him no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well ain't this Cute!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just Amazing! LOOK WHAT I CAN DO!! Make the most out of the time you utilize these tools it has everything that I could use and its a simple interface

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    365 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am veru famiar with this product and really enjoy the many ammenities that it offers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Making Dreams Come True!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a new computer for her senior year. She was taking college courses and applying to 7 of her wish list colleges. The gentleman suggested adding Microsoft 365 to help with all her upcoming assignments and it was a game changer! It helped her write some impressive application letters and in less than a week she received early acceptance letters from 4 of the colleges!! We are so thankful to the Geek Squad for helping make her dream a reality!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 360 has everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel and use word and excel and PowerPoint all the time. 360 has done everything I need to do my job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and fgreatly improved my computer function.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft windows

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast Microsoft windows im Really happy that i did the correct choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its one of tebest product so far.. i love..i will share all this with my friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Favorite Electronics Store

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I use these programs dailly. Happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New Version of Old Software with "Upgrades"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to order a new copy of MS 365 after a problem with a previous version. Best Buy's part came through as always in an excellent manner. The bells and whistles added to the software I'm still trying to work out, especially Co-Pilot, since I primarily was interested only in Word.

    I would recommend this to a friend