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Customer reviews

Rating 4.5 out of 5 stars with 38296 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 38,295 reviews
  • Rated 5 out of 5 stars

    Everything you need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and it has everything she needs for work as well as everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy but can be improved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the software is fairly easy to work with, the installation via the best buy website to obtain the serial number can be more streamlined

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing this feedback. If you're still having issues with your installation please feel free to check our our 365 Support page here: https://support.microsoft.com/en-us/microsoft-365

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I really enjoy using it it makes life much easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using it it makes life much easier especially with the forms that I can create and when it comes to doing my bills it’s very helpful

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Helen,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal makes your life much easier.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent customer service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase and the customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I need and was easy to get codes and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software harness for the stero deck. It was used for comp BE7ACP-C and to this day is usable in great working order.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best one yet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love My Microsoft I use it for everything school, work, reports etc!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CJMends 365 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the new Microsoft 365. More efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Personal is powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is powerful and offers all the programs you will need. There are helpful feature videos included which help to provide ease of use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that you are finding our training videos helpful.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Micro 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software..everyone should use. It is user friendly..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is a great all inclusive package that is efficient and intuitive to use with easy to follow instruction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that all of my work can be saved and completed to the cloud. Much better then using google apps. The only reason I took a star away is because it does not come with publishing on the MAC.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Keyboard review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with all of my products. Durable and dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Lightning Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop will be a replacement for another HP Intel 7 laptop that is 10 years old. While it still performs, it is slowing down, and I wanted to move from a 15 to 17 inch monitor. I have delayed doing this for a year or more because I was not looking forward to migrating files, settings and setup to a new computer. Literally, I did nothing but plug it in and let it charge, open the screen, and every file, download, setting ... including communication to my printer ... were operative. This HP is beautiful, awesome touch screen, backlit ... could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product, easy to use and easy to install and navigate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good once you get used to it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes some getting used to if you have been using older versions of Office. There are tutorials and helpful hints which come handy. I still have a lot to learn on the new suites, but so far I like what I have seen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Efficient and easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can only buy one set of software for your computer it would be Office 365. The package is complete and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its 2024 just buy it already.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cannot live in 2024 without this product. The capabilities are just far greater than anything on the market. These programs are great for budgeting, writing reports, and creating top tier power points for school and work projects. Just wish it was more cost efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Product with Apps for All of Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 personal subscriptions offers applications for my professional and personal needs. A great bundle of apps at a competitive annual price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NICE LITTLE LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PURCHASED AN APPLE AIR LAPTOP, AND I REALLY LIKE IT, REALLY EASY SET UP AND THE SPEED IS GOOD AS WELL FOR WHAT I NEED IT FOR VERY HAPPY WITH THE ROSE GOLD!

    I would recommend this to a friend