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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38603 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 38,602 reviews
  • Rated 3 out of 5 stars

    Too much money for the amount of use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do not like the fact that Microsoft 360 Personal is a subscription. I don not use it enough to justify almost $100 a year. I will be canceling it next year and using the free version.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Easy to use although I just use a few of the features. I would have preferred just buying the program as in time past instead of having to renew it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great software, must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have MS 365 to work from home. Got a good price when i bought a computer, will definitely renew annually.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have this for my home office and I am so glad o got it, it has made work, so much easier.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to be a solution for you! Your new Microsoft 365 Personal subscription has been designed to include all of the tools our users need and utilize most, and we're thrilled to be a beneficial addition to your modern workspace. We're glad it was a good investment for you! Thank you for sharing your thoughts with the community. We appreciate it!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    365 Personal Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More savings purchasing from Best Buy and fully functional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Single Man Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the many necessities in life, and unlike today's rent, appropriately priced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful I purchased this Microsoft product when I purchased my MacBook! It has been thoroughly used in my internship!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brooke,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal has helped you so much during your internship.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I've only owned the computer and Microsoft 365 for a few weeks now. I haven't gotten to do a ton of things on it. But I was very much amazed the new things that have been added to Microsoft 365 from when I last used it. I've started a small project on there and have made and printed out a few Birthday cards. I will update later on as I get more information into using Microsoft 365

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple to use and install...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still need software programs to do work items. Don't go without this one...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Good for Business use. Product is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works as expected, no issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something needed, vs. an optional purchase. I think it works well and rarely any hiccups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Over a barrel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say, Microsoft has us over a barrel if you want business products. They work however, so we buy them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really had a need to try out all of its benefits yet but feel confident it will do it's job

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    A must have..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal (1 Person) (12 Month Subscription-Auto Renew) - Android, Chrome, Mac, Windows, is a must have!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good idea. Makes life much easier and it's a very good thing to have access to all those products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent an email on how to download microsoft 360. It was easy to do and I like that I can do lots with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're very glad to hear that your installation experience was a good one!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 does everything I need and more!! Very happy with the addition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AimeeL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Copilot audio is not working well. I have to use more for a conclussion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft Office for years. The version on my old computer, I bought 12 years ago and it has served me well. Now I have to pay an annual subscription to keep using it. I HATE THAT. I am now retired and don't need the latest and greatest to fill my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year of Microsoft makes life easier with the new laptop that I got my sister in law. Especially when you are going to school.

    I would recommend this to a friend