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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 38,581 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, effective and precise product. I would definitely purchase this product again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're happy to know that you've found Microsoft 365 to be effective. Thanks for the great feedback!

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my new laptop. This works great for my new laptop. Glad i have it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not function without Word on my laptop PowerPoint works great for my presentations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's software that I certainly need to use my computer for my specific purposes. Solid product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you feel Microsoft 365 Personal is a solid product.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    It works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's everything you want Microsoft Office to be and knowing that it's always going to be updated every year newest standard is absolutely a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Office Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Don't like the annual fee.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Walter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an excellent product and has all the necessary applications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 is working great for me now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not aware that laptop didn't come anymore with Word, Excel, etc. Because Outlook bought MSN, I had to change all my emails to Outlook. Now that I did, I'm not receiving all those junk emails. For that, I'm a happy camper!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy install! Works efficiently for all of my schoolwork needs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good family of products

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good family of products with this package that are used on a regular basis.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good, easy to install. I quickly used all MS apps!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Surface Pro Software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was included in the purchase of my husband’s Surface Pro. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very useful software for every computer need to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for the subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in conjunction with a laptop and got it for a very discounted rate. Only thing that knocked it down from 5 stars is that it is a subscription model, which isn't Best Buy's fault, but when I went to set it up to renew, Microsoft said I needed to renew it through Best Buy and Best Buy's website said that the renewal wasn't available. Not sure what I am going to do next year when it runs out, but I am sure I will figure out something by then. Given those issues, I would be reluctant to recommend this to anyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program to put to use if you’re in school or business

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Apple MacBook Air, it’s nice to have on it since I’m using this computer for work.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    comes with everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I just wish the subscription was longer. I love that you get the whole package at once. Very helpful for school work and office work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this micro soft. It was way to install. I haven’t had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my church computer hp brand to use power point slide program and word. Power point fairly easy to use even for a novice like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 is working smooth for Granny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word Perfect and Excel are working great for me. Any new changes did not make it more difficult to use - but they were added benefits and very useful. As an old Granny in her 70's - I don't need complicated programs - these are not. Good tutorials also.

    I would recommend this to a friend