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Customer reviews

Rating 4.5 out of 5 stars with 38145 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 38,144 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Added Windows

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this on my previous computer added it on to my plan and renewed. Very easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love excel, word, and power point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent programs. Great business and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Personal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I do not like the annual purchase plan, Microsoft 365 is excellent. I particularly use Word and Excel. There are quite a number of options that I am anxious to try out. I had some difficulty loading the program, but being a total tech person, I was able to be ably assisted by a Geek Squad Member.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases for my son for college...works great! No issues!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to add is the best tools for personal ans businesses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is a must have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is necessary software for any student or professional. The yearly pricing structure means you don’t need to buy new software when you switch computers or register multiple devices. This freedom is vital for office or remote access. Excel and Outlook are paramount to most jobs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're happy to hear that you feel Microsoft 365 is a must. We're glad you like the ability to add new devices to your subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent choice.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth everything it has to offer. The addition of the copilot makes it even more special. I am enjoying everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great personal software for working at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this software because my current 365 software was expiring. What I did not know was if you fail to update your old 365 subscription there is a possibility you could lose all of your file information associated with the outdated subscription. I searched around and found BestBuy to be the most economical for my needs. I constantly use Excel and Word to work from home. Grammarly and Editor are my go-to programs in Word for writing emails and letters. They keep me from making spelling, punctuation, and grammar mistakes when sending out letters and emails. Excel is just a workhorse for anything with budgets and general accounting. The charts and graphs in Excel work perfectly for creating slideshows and complicated spreadsheets. The help function in Microsoft 365 helps you find answers to computing functions in programs and alleviate the navigating of the internet. It is right there at your fingertips. The installation was quick and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy download!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the Microsoft 365 online and was able to download it immediately. It has been working great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need for my home and personal business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always liked office in the past.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just realized its only a one year program. Hope I remember to renew it when the time comes. Don't want what happened last year happen again when I lost me Christmas card list with addresses I lost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your usual Microsoft things you need for the computer. Easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rocketing New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new laptop is a rocket! I finally had to jettison my 11 year-old laptop which was really struggling over the past few months. This Lenovo is sleek, well-configured, and a pleasure to fire up every morning. Lightning-fast access to all my regular websites and then some. I am glad I made this choice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for a Christmas present. So far so good. It has performed all tasks required of it. 4 stars instead of 5 because one key stuck a little when we first started using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for Money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bundle for my new HP omnibook co-pilot Flip. It works great…I would recommend every time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Practical with many features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app and fits the bill for a small business like mine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tricky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda tricky add it in MacOS but totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs. Michael Wilson

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply awesome operating systems. So, intuitive and operate a friendly. I'm glad I went to Best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all is great highly recommend 365 is a must,, note my fav.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No replacement for Excel or Word IMO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this software for decades and still love Excel and Word. Nothing like it.

    I would recommend this to a friend