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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 38,581 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft office software. Downloaded quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to download software. Was using applications within 30 minutes.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you were up and running in no time with your new Microsoft 365 Personal software! We've designed your setup to feature and easy-to-setup interface, complete with all of the features you've come to know and love. We're thrilled you are enjoying your experience with it! Thank you for taking a few minutes from your day to share your thoughts with the community. We appreciate it!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have Microsoft 365 Personal very glad I got it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works as expected. Helps get thiofficengs completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download onto the computer. I was able to begin using the software right aware and it was

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good buy and it is very easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy and it is very easy to install on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to order

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great way to keep up to date office applications. Great customer service.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Stacey,

      Thanks for taking the time to share your thoughts! We're happy to hear you're finding Microsoft 365 Personal to be user friendly. We hope it continues to meet your productivity needs.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    This is fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Mac user, and while I love the Apple programs - I just can't do without Microsoft Word and Excel. This is convenient, having it on all my devices, and being able to take advantage of OneDrive. The new features in Microsoft Word are nice - but I am still trying to find some of my old fave features from Microsoft 11. Overall- very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Various features free me up to leave the workplace and work on documents at home with fewer interruptions. Word 2016 is compatible with my company's programs and OneDrive allows me to store documents in the cloud rather than taking up space and slowing down my system. This was part of a computer bundle, but when the year is up, I will definitely renew!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is all that I need and has been working great for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still am.unsure with this, as im trying to find out if it has protection on my laptop. The guy thatbsold it to me said it does but my computer keeps telling me to purchase security.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good as it gets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well just as I expected. Easy setup process. No need to contact support help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what was asked for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 provides the convenience of MS Office with no drawbacks. Like that all updates come free.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use Excel and Word but could not run my life without them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Microsoft Office is my word processor of choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Office for many years and look forward to using this new version. It downloaded smoothly and I have had no problem installing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Bundle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Software is a must have for your computing needs. It's good having it all bundled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this even though there is a yearly subscription fee. It seemed like the updates would be beneficial in the long run,.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs bit limits me . Always cost money yearly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lenovo computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! Very easy to use and easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    O365 delivers!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried and true, its MS Office at its best in O365.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy to use with my MacBook Air!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am pleased with the ease of using this on my MacBook Air. One of the things that always made me hesitate to buy an Apple computer was not having Microsoft Office. Now that I can use it on Apple, I am a happy new Apple MacBook Air user who can work seamlessly b/w office and home!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you have been able to easily use Office 365 Personal with your MacBook Air.

      Best,

      Nelson
      Office Customer Care Microsoft