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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38543 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 38,542 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download & install. Great product for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My best combo ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect new world of technology, I love it. Easily accessible. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when I bought a new computer, The only thing that I do not like is this is a yearly subscription. But I can deal with that, This is an amazing piece of software cause you can do a lot with this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you think Microsoft 365 Personal is an amazing piece of software.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 360 is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product it has helped me with my church and I re buy the subscription every year!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS365-LOVE IT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because I am trying to update my software. I have heard a lot of good things about this, have used Office Pro2013 and 2016 in the past. Self-learning this product so one day I can get proficient at it especially with Teams. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing easy to use very simple steps I only use it for my school work and it is amazing has everything you need as a college student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pick up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect suggestion of perfect software.Setting my daughter up for success on her college journey.Glad Best Buy was there to help us and the staff was beyond knowledgeable on all fronts. Very pleased with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Bring Back Desktop Version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used MS Office for decades. It is unfortunate that one needs to have a subscription to use. I only use Excel, Word, & Outlook. I may discontinue subscription after one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 works as described. I was cooncerned about how it would be comapared to my old outdated Microsoft. It works fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROBERT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT REALLY HELP WITH SOME OF MY OFFICE AND MY WIFE LIKES IT ALSO

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    MS Office easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like that I can download from Microsoft's website and not have to use any type of CD-ROM. Easy to navigate and downloaded everything I wanted in just a few minutes. Definitely helps that when purchasing a discount for the subscription is applied. Very helpful.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Enrique,

      Thanks for the review. We're glad to hear that you enjoyed the download.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work, helpful and handy. It was easy to instal, and it helps with my job and other activities that I need, I would recommend since it’s easy and handy when it comes to school, work or personal paper, projects and even to plan a party or several events.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you find Microsoft 365 Home helpful, handy and easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Have everything I need. Works fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Easy install and works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t really care to pay for Office every year but works as needed and will alway be updated. Easy to install and programs work well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been amazing and has helped so much for my nursing school classes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Copilot is the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I cannot imagine not having this installed on my laptop. Copilot is the best. Love this new product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, easy to maneuver and create docs with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous help with writing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product for years, and find it very compatible with my needs. The Best Buy team was very helpful getting it renewed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft OFFICE 365 PERSONAL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with my purchase. It's easy to install, an excellent product for working and developing new projects with easy access, and it's quick and practical to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product to have for any of your devices.

    I would recommend this to a friend