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Customer reviews

Rating 4.5 out of 5 stars with 38358 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 427 Showing 8,521-8,540 of 38,357 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s Microsoft office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s office. We have all used it for the past twenty years. It works as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Uncertain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who helped me did a good job printer didn't behave like it should have When we installed Microsoft office 365 personal all I ended up with is word; I need power point and Xcel as well I'll

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to download to my Ipad! This has made doing work on the go, So much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Windows 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to it but so far I like the program

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It comes with everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really need this on your laptop and it is affordable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for easy use documents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, easy to use for documents. Use it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is just what I needed and works perfectly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Bonnie,

      We're happy to be a solution for you! No matter the task at hand, you can be sure your new Microsoft 365 Personal subscription includes the tools you need to complete it efficiently. We're thrilled to hear you've had a seamless and issue-free experience so far! Thank you for taking a few minutes to share your thoughts, we appreciate it. We're glad you are pleased with your purchase!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    It's Windows!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really only use Word and it works just fine. Documents can be a little hard to find between PC and cloud, but then again, I'm blonde!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. I have all the Microsoft I need to work from home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used for a short period of time. Seems to be a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great program for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best way for a college student to have access to the recourses to do the work that needs to be done via the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product also very friendly to instal I would recommend to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will recommend to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software for college bound students.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the software for college studies, user friendly and easy to learn.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Melanie,

      We appreciate your review. We're glad to hear that you are enjoying your college studies and that Microsoft 365 Personal is helping you with them.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    365 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I had this on old computer and did on a monthly fee. Yearly more economical and happy that was pointed out to me. It takes awhile to figure out how files are stored and opened. Confusing and seems more complicated than last version of Office. Not much choice if want to use these programs so have to recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school and work!! I love it and anyone will love it to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for my new hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a new hard drive for my hp laptop and conveniently picked up office 365 as well. Easy to install and decently priced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gotta have it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft makes a great product and it’s mandatory for college. Gotta have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went and picked up my surface Go2 with my printout and didn't realize I was granted WEBROOT as well. So naturally I hadn't noticed . I asked about security software and was directed to a wall of software for sale. I received notification from Bestbuy that my item was being returned due to my failure to pick up the Webroot. I love my new computer though !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My very first purchase was amazing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience in the store was fabulous. The service was excellent, the people was very friendly. Checking out was no problem. We were satisfied when we left the store. The was clean and neat wasn’t cluttered.

    I would recommend this to a friend