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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 433 Showing 8,641-8,660 of 38,579 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Better than buying on line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the buck. . . . needed to have Publisher and purchased this product keeping in mind my computer purchasing habits!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're going to University then this is so useful. It's always needed for anything so it's a good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that helps with school and personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this new version software. I can do more stuff than the older version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really like this version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been on-again, off-again with MS-Office but this version is definitely pleasant to use. Well worth the price in my opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went and picked up my surface Go2 with my printout and didn't realize I was granted WEBROOT as well. So naturally I hadn't noticed . I asked about security software and was directed to a wall of software for sale. I received notification from Bestbuy that my item was being returned due to my failure to pick up the Webroot. I love my new computer though !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my Great Nephew. He is able to to use word, excel, outlook, etc. for personal use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word is difficult to use. Too complicated due to me being 81 years old

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microsoft for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Microsoft forever. This was another great investment that I'm very happy with. I would recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Toreeva

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied when I renewed the MSF 365 product. And the lady who helped nme with process was very knowledgable with this system and she answered on all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is exactly what you need. Better than notepad. It's all the offices that you will need so I don't think it gets better than this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    do not understand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not understand what this does and I did not get enough time to ask questions. I was told to play and then come back with questions! This is my biggest issue, especially being a senior citizen, we need more tech help than what is given!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a necessity in todays world. Nice for the ease of getting it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Subscription-based b/c of Microsoft! Still fair!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a win for me... generally speaking. Yes, it is a subscription-based, like everything else these days.... it does what I need. Also, customers need to understand - it is NOT Best Buy that has made this a subscription-based product, that was Microsoft. Take your grievances up with Microsoft directly in regard to the download format.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DOES IT ALL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO DOWNLOAD. EASY TO USE. I LOVE IT, ESPECISLLY THE DICTATION FEATURE.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro took a little getting used to after being a Dell user for many years. Now a month or so in I really like the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Microsoft won’t rip you off!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a monthly subscription to Microsoft 365 thru another service. I canceled the monthly subscription and this 12 month subscription didn’t start until the month ended I had paid for on the other service. That was a little wordy but I’m happy I wasn’t shorted any days I paid for when switching to this product!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you were pleased that the new subscription didn't overlap. That is how Microsoft 365 works so you can purchase extra time with confidence that you won't waste any of it.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and necessary. Great value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary for work and pleasure. Easy to use and good support.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Whether for work or play, we're happy to hear you've found your new Microsoft 365 Personal subscription to include all of the features and functionality you need most to be successful. We're thrilled you've found the interface easy to navigate, and that you've had a simple installation process along the way. Thank you for sharing your experience with us! We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Help that you appreciate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to work or study or just to share with friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Asus laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had all the bells and whistles, like the idea of a subscription to keep up-to-date instead of purchasing every couple years.

    I would recommend this to a friend