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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38576 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 38,575 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Ordered it with my laptop. Enjoying the benefits of having it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you love Microsoft 365 Personal and all the benefits that come with it.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using office 365 at work & limited at home, but now I'm finding it more easy to use as I spend more time on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Technology

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all enjoy it. Easy to use. Easy to install. I recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you enjoy it! Your new Microsoft 365 Personal subscription has been designed to be a beneficial addition to any modern workspace, regardless of your type of work or output. We're excited to know you've found it easy to navigate, install, and operate! We appreciate your recommendation, and thank you for taking a few minutes to share your thoughts with the community. We're glad it was a good investment for you!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome software and I enjoy and take advantage of every program within it. Thanks for adding it to my bundle purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XARA

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent Excellent Excellent Excellent Excellent

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft instalation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative installed the program in very short time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Using during free trial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only using during free trial and I am not sure that I will purchase the product at the end or go with regular office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy install to my MacBook. Great product. Would recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ronica Renee,

      We're glad to know that your installation experience was seamless. Thanks for recommending 365!

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful when you are working on a computer for work purposes

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Office 365 is the standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Office 365 software came as part of a package when I purchased a laptop at Bestbuy. The reduced price made it a bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for school of all ages. use it for personal use as well

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase! We bought two! My husband bought one for his computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is great for any basic home needs! Easy to install

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for the feedback, Trace! We're glad that your installation experience was seamless.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Like the new subscription model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a year subscription instead of just the software, comes with cloud storage and you always get the latest software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program and user friendly. Best Buy always helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Microsoft 360 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, very easy installation steps and works magnificent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in a bundle. Would not have a computer with a student without it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is working well for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new laptop for college student. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer program

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not real computer savey, but this program has really helped me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my college child It has benefited her many times .

    I would recommend this to a friend