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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38575 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 505 Showing 10,081-10,100 of 38,574 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to have on your home personal computer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DRiteWay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Everything I wanted and needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is very important for my business and I am using it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office is great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Microsoft Office alot, and it is really good software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed for the computer. User friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a much needed software for a tablet and laptop, even though I had it as an addition to my purchased laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Office 365 very much. Now it is free for the first year, I think I will pay the next year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great graphics and ease to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems trying to add email but went to the tutorial and got it fixed step by step. Wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I may not use everything included it's great to know it's ready & available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to access anywhere. Works well helps me stay productive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is helping you stay productive.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Word is the Gold Standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Word for decades, but when it was time to upgrade (I was still on Word 2011), I was faced with this choice: pay the one-time flat fee, or an annual fee for Word 365. I went with this mainly for the appeal of having all documents stored in the cloud -- unlimited storage, and all still available if the computer crashes, as well as being reachable from any device. One practical note, though: If you're saving your docs to the cloud, if you happen to log on to your laptop when it's not hooked up to wifi, you can't access your documents! I'm still figuring it all out.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for your review! We're happy to hear you're enjoying the cloud accessibility that comes with Office 365! We want you to be as comfortable as possible navigating the digital world of data with Office. So, we recommend checking out this link: https://support.office.com/en-us/article/Use-OneDrive-on-Windows-10-PC-phone-tablet-HoloLens-or-Surface-Hub-d7bed7f0-4f5a-4b42-a3a8-a3e5bb4485fe

      That link will offer you a plethora of drop-down menu options that explain navigating, file sharing, downloading, saving, and updating with OneDrive. It's a very handy resource and recommend referencing it whenever you have a question about OneDrive for an easy and accessible answer.

      We hope that helps to enhance your Office experience!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps everything all nice and organized and I love Outlook for email. Can’t wait to delete the other emails. I haven’t had a bad experience with any of the programs. I would definitely recommend to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office works as expected. Had to go in and re-add my card information to get the subscription going but it wasn’t hard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like my Microsoft 365Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Microsoft 365 Personal does everything I want it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't have a computer without this . Erasure instillation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with my lenovo computer, it was easy to install and it tells you where everything is at.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    As Expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Office 365 for awhile. It’s always been easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, easy to save to cloud or personal device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 personal for Windows. Can’t be without it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are enjoying Microsoft 365 personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Unsure what title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Enjoying getting used to windows 10 and outlook.

    I would recommend this to a friend