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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38576 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 522 Showing 10,421-10,440 of 38,575 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Software!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this for her Macbook Pro and loves it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Griffin,

      We appreciate your review. We're glad to hear your daughter loves Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Works like Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is you don't own the program. Subscription limits the use over time.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    free with notebook purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know it's free but when I bought a notebook it comes with it. But it's good for a year only..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program you can depend on! No bugs, easy download!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Britt,

      We appreciate your review. We're glad to hear that you had an easy download and can depend on Microsoft 365 Personal when you need it.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased with Office 365 , specifically Excel and the mail appslication

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Consistent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers all programs need to run business. Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product was very very very very fast and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must have! Great product for your computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing. We are happy that you are enjoying Microsoft 365 Personal, and we hope that you continue to enjoy it.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Officeprogram is good for using an IMac and a Windows program on the Computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thrilled that it was so easy to install. Switched from PC to MAC and haven't looked back!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school assignments and job application set ups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365. Easy to install. That’s what we expected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product and will recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Carol,

      Thank you for taking the time to recommend Microsoft 365 Personal. We are happy that you are happy with this product.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    It should have been more than one year of warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this it should have been More than one year subscription and then you would have to purchase another one for another one year but other than that it works fine is great everyone needs Word Excel and PowerPoint but at the same time they should offer a better deal for people that have business and is used in business schools work etc

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Sunshine78, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s office—it works as expected/hoped. No issues getting it downloaded and installed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition to my new laptop. Easy to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cinders,

      We appreciate your review. We're glad to hear that you are finding Microsoft 365 Personal easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation without any problems. Would buy again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy installation and would buy Microsoft 365 Personal again.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for daily for every day use. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office, it works and works fine. Might as well get it in a bundle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Outstanding Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed, accuracy and new features keep this Office Package at the top of its game.

    I would recommend this to a friend