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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38579 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 538 Showing 10,741-10,760 of 38,578 reviews
  • Rated 4 out of 5 stars

    It's MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since MS Office is going the way of the "fleece the customer annually" subscription delivery method, it is what it is. We have 3 different versions that we bought over the last few years--none of which is compatible with Windows 10 which is on the new laptop we bought. Grrr.... I would only recommend this to a friend who HAD to have MS Office for work purposes--otherwise I'd say get Openoffice or Neooffice for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All of the above

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used Microsoft power point and word for almost all documents and presentations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This exact what I needed for school and business. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Meets need for virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is user friendly and easy to navigate. Regular software maintenance is easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my daughter needs for college, just wish I would have known most colleges give it to you for free but I will still get good use of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy online install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple process, and excellent product install details

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with 365 and I think I will renew when my year is up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast set up. Amazing product. With updates regularly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to purchased Microsoft 365 since it wasn't already installed on my new computer. Well once I hooked up my computer I realized that I didn't need Microsoft 365 because I was able to use Google Docs for free. When I tried to return Microsoft 365 back to Best Buy they wouldn't refund me the purchased price because they said they had no way of knowing if I had already downloaded it on my computer. Well if I purchased it from Best Buy & you have to register the software before you download it on the computer, Best Buy should have a way to tell if you registered the software or not by looking up the Product Key. Anyway, I was very disappointed that I had Microsoft 365 which I don't need and I'm out of $59.99 for a yearly subscription. I know you may say just download the software and use it since it's paid for but I don't want to do that I wanted a refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this for work at home. It's a great program

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very userful tool for business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just started doing invoicing my small business. OFFICE has absolutely everything I need !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have been satisfied with the service and help from purchasing the Microsoft 365 personal subscription. we've needed help a couple of times getting set up on the new beautiful lap top, and the staff was helpful and knowledgeable. I would recommend this plan to you if you invest in something important.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a lot of chances to use this yet, but when I have I have not had any trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to use if you starting used microsoft

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good office suite of software that was easy to download

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    VERY EASY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY EASY TO INSTALL! STEP BY STEP INSTRUCTIONS! HAD MY COMPUTER READY TO GO IN NO TIME!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows office is what I use for all my worK. This program work very welland meets my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, no complaints so far. I would recommend this item to a friend/ co-worker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth buying if someone is looking for mutliple device access with cloud memory. Can pick up the content from any registered device without loosing information.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works, if you need office for word, excel or anything this is cheaper then buying monthly.

    I would recommend this to a friend