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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38580 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 546 Showing 10,901-10,920 of 38,579 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shocked you had to buy the program separately after your 12 months subscription ends. You have to leave a credit card on file with Best Buy to renew it again for rental not re purchasing. This is not right. Once my year is up. I will cancel my subscription.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    First time computer owner had trouble

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First computer I owned had trouble with password to back to Best Buy. They cleared it no problem very satisfied with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Productive and efficient product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software performs as expected. So far, no glitches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop. Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 17 inch HP Laptop as a gift for my daughter . I bought it online and picked it up at the Orange store. It was very easy to buy it that way, and my daughter loves it. I purchased the office bundle that goes with it and saved money. It came with windows 11!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    a needed item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a needed item for doing most of the basics when you buy a new computer

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I needed this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free subscription for a year with iPad purchase. Installed in laptop and iPad. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we love it very much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 was terrific tools of 2016. We loved these awesome tools better than 2010!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the new Word and Excel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to update my Office and this new Office is fantastic. Easy to install also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as expected. Worked fine with code sent. Experienced no problems at all with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of software for writing documents and creating presentations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Product works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product it covers all needs for class..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most used Microsoft programs, with an easy install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is easy to install and set up - works great! Product arrived quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's Easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft Office for more than 20 years, and 365 is the easiest so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just made that purchase on yesterday. Was well needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for personal or business needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you live without Microsoft 365..I've used it for years the bit encryption is a pain at times but it's there when you really need it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Complete program for home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to this program but it is very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great software, but who wants to pay a subscrition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I really like Microsoft Office, I really object to the fact that it's now sold on a subscription basis. If it hadn't been free I wouldn't have gotten it. Plus you can get Open Office for free and it has most of the same features, even if it's not as pretty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not gotten the chance to use the Microsoft 365 but look forward to use in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To get this as a "bonus" when I bought my laptop was great. It was very easy to install.

    I would recommend this to a friend