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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 551 Showing 11,001-11,020 of 38,579 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a student , great quality , good price , nice expeeriece at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 personal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 personal subscription is very nice products and easy to use without any addidtional process. I would like to thank you for your services!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    a computer must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great software, easy set up, but i think the automatic yearly subscription is a racket

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Software Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this for word, so I can't give a full review. Seems to be great so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value, good choice, no regrets! would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the convenience of having everything stored to the cloud.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Desperate for help-No customer Service no Empathy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give a 0 rating I would. I purchased the product and attempted to download it to my new Apple Laptop that I also purchased on the same day, without any success. It later told me my code had expired. I later went to Best Buy seeking some assistance and I was advised I had to pay $40 to get assistance on a product that was newly purchased and never used. I requested a manager sharing my desperation and my need for help because the customer service that I received from the techs was not helpful. The manager who happened to have the Geek Squad jacket on stated $40 fee is required for assistance and he could not waive it because it was a new purchase and never used. The lack of customer service and empathy was galling. I then requested a full refund which he processed speedily with no remorse that I just purchased a product that failed to download. I am total baffled by his total lack of customer service. He rather return the money in full rather than keep a customer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect to create a resume!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier!!!!!! Who couldn't use Word and Excel for a year for so cheap!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. Came with all the programs that I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money, I got this in a bundle with my laptop so the discount makes it even more valuable. Excel, Word, etc. come with templates but I wish there were more options. Very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time using office ever I learned my way around and still learning . # SELFTEACHER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productivity on Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the features available on Microsoft 365 to maximize my productivity while also making sure my computer was functioning well enough to keep up with all my tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works very well, easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic and simple to install. More than enough for personal use. Just great overall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for all students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Microsoft Office. It just works well. It’s a standard for students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient with the labtop.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to go with my son labtop he say he use it a lot with all the homework he gets in college .

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Way better then the free version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a shame that these are only a year subscriptions because of the greedy companies.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons school uses this. so now his desk top is compatible with school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 helps me learn new things in an easy way, especially for beginners.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nice because you can use it on more than one computer so you have office on several

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything I hoped it would be. Have been using Vista, so this is a delight

    I would recommend this to a friend