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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38544 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 38,543 reviews
  • Rated 5 out of 5 stars

    Great deal and price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course, none of us want to use a laptop with the basic software, which is Microsoft office software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better price than my Microsoft account was offering. I'm happy.Perfect for a business Office.365 is more than just Word, Excel, PowerPoint, and Outlook. ... Manager Customer Support Services,It’s a necessity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need instructions at time of installation, before leaving the store with new laptop. Had to call Geek Squad. Apparently the 365 was not fully installed; Geek Squad activated it by phone. Still some problems. Some customers, like me, do not know what questions to ask. Also, your surveys should add "Not Sure" to question about 'would you recommend thus ptoduct'.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Qs computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, does exactly what i need. Ease of operation good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    5 devices all need the same sign-on

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed but as far as using on 5 devices, all devices need the same sign-on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really useful,band everything works great, ms copilot is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped navigate through school, haven't had to get a new one yet.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    CoPilot and the 365 App are nice!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Copilot is a nice new added bonus to paying for these programs. Being able to have and use all the Microsoft programs on different devices, including the app on my iPhone definitely makes the purchase price worth it, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    365

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Big improvement over previous version, plus new features that make it easier to use even for basic users.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsoft Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good and it's all that I need for what I do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So much easier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older version of Word and Geek Squad helped us update when we got new computers. I really like the new Word format and so much easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Micro 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it was easy to install, a lot of features for a fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More storage more things to download

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good idea that the boy who attended us gave us. Since he downloaded quite a lot of things

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TPalmer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service. good product and attitude on the part of the service people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You will use 365 days a year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have to efficiently get things done. It will help you make a great resume. You can organize and make list and many many more things. It will bring your new pc or laptops to life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office on an Apple product a Must!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got the Apple MacAir 13 but we knew she may need the Microsoft office products for classes. She did and we are so glad it works great even on the Apple product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    personal subscription of office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. takes a little bit to set it up the first time. but after its set up, real easy to download. and its cheaper if you end up getting more devices or replacing old devices. once you have the subscription its good for all the new updates...no need to buy the latest version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Programn For Documents /Creating /Editing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 360 is a stellar app,programn to have. It is easy to navigate ,edit, ect. So helpful for creating documents , ect. Be list without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have MS suite app!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're like me, I monitor almost everything. I like to see trends and graphs thus excel is a must. Also a fan of powerpoint and word. Wish it included picture manager though. I called MS and this app has been discontinued. As a very cool added bonus, you can install on three devices!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super necessary for college students. My daughter is studying medical assistant and the college ask her to do a resume every month and send her test that she has to open by Word , before having the program she has to copy by hand and now everything is so much easy and less time consuming

    I would recommend this to a friend