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Customer reviews

Rating 4.5 out of 5 stars with 38151 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 38,150 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works much better than free services from other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mainly for practice on excel however all the other features are awesome, i use microsoft word all the time even though it wasn’t the original reason as to why i bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for home plus it comes with intel core i5 processor. Try and find a laptop under $600 with a i5 processor. this is not a top of the line laptop by any means but it is a good solid performer for the person who wants a laptop, reasonablily affordable and just doing basics like connect to internet, pay bills, email...etc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Microsoft office package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office package that has everything in one. It’s nice that you get the 3 extra months. This one is also nice so that if something happens to your computer you can download the package on another.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All programs were easy to install and provide convenience for my profession.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    MS 365 download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is quick and easy. And working with my already existing Microsoft data and applications is seamless. Not certain about the subscription model, however, in exchange for always having the most up to date version, I'm giving it a try.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had a quick and easy installation.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Microsoft bundle

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bets price in town. I absolutely love how easy it was to download this onto my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 works great. I purchased it for my kiddos HP laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a valuable investment offered for a great price, and excellent productivity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs Microsoft. Got it for a good price with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded and found that the transition has been minimal. The service was great and the staff is always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is great to use especially for students Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elaine with microsoft helped my son and I at Best Buy. She was amazing, knowlegeable, and extremely helpful. She took time to explain and compare details of the item we were looking to buy. Thank you Elaine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cloud storage benefit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. Especially the 1 TB of cloud space helps a lot when you have large files.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it done with AI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - thanks Bill! Co-pilot has been a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 installed for MacBook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and easy to download the Microsoft 365 package. Works great on my MacBook! Reminder emails were appreciated from Best Buy to go in an activate or download the package. I recommend purchasing the Microsoft package 365 with any computer purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's Office and always updated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what else I can say. It is Microsoft Office and it is always up to date. I am really not keen on annual subscriptions but I do like the convenience of it being the latest. I have not used it very much yet, mostly Word which I have always liked. If you want your software always current this is a way to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Customer satisfaction.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and user friendly. The application was very compatible with my desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a good program to have if you need to do spread sheets or other work related programs. It was fairly easy to install and has not caused any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    PJH Blue inspirion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice Microsoft suite for home use. Compatible with all of my data. Easy set up and use.

    I would recommend this to a friend