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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38602 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 609 Showing 12,161-12,180 of 38,600 reviews
  • Rated 5 out of 5 stars

    Good Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a office program that updates. Good by.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and download. You will need Internet connection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good for those who are looking for excel and word.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Great but already had a subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as part of my MacBook Pro not realizing I could use one of my 5 device from my Office 365. Loading this messed up my subscription - but Microsoft worked it out and extended my subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the surface pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the office 365 for his surface pro and recommends it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on the laptop!! It was a fast process

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product, I just wish it was good for more than one year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 very useful and awesome! Worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365 Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use. I would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Recommend.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I'm able to access everything, very easy process.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    great offi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this office 365 for my school work, pertaining to miscro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and works great Love that we can get updates every year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can do pretty much everything with the program. Saves you time

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 1 out of 5 stars

    Best Buy messed up this order

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walter Talbot 2847079478 I have made three attempts to correct Best Buy’s mistake and nothing has changed. I have spoken to twelve different people who acknowledge the problem but tell me they cannot correct it and send me to someone else, yet nothing has changed. On August 22, 2020 at Marlborough MA store made we purchased BBY01-806288299782 for HP Envy laptop computer, Webroot Secure Anywhere and Microsoft 365 for one device. The Microsoft 365 for one device was to be applied to the HP Envy laptop computer only. Best Buy cancelled our existing subscription for Microsoft 365 for five devices which we had just renewed on August 9, 2020. According to my membership page the five device subscription does not exist, but the one device subscription appears to be covering all our devices. We need the one device subscription purchased on August 22, 2020 to be applied to the HP Envy laptop computer purchased that day. We need the five device subscription reinstated valid through August 9, 2021.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 Personal is easy to install and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Microsoft 365 after they installed my new computer. They added the shortcuts that I wanted. They did it fast and efficiently.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And it was free! Kind of don't get its only for a year though....

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use this even on a Mac. Great products! Thank you Windows.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keeps productivity to a maximum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extensive use of Word and Excel make my life easier in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to download and very easy and fast to use

    I would recommend this to a friend