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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38544 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 38,543 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product package. Easy to set up and no issues performing all software apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this as my old employer is no longer offering it to retirees. It was installed quickly by a competent Geek Squad associate and works perfect for me. Thank you.

    I would recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 4 out of 5 stars

    wATCH OUT FOR MICROSOFT IF u LIKE GOOGLE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had, and used this same program for years and it worked fine. However I use Google as my internet, e-mail, and scheduling platform. when. 365 was installed , I had to keep re-choosing Google as my primary. MS Edge and Outlook would not delete or shut off. I had to return to the Geek Squad at the store, and a great Geek Fixed the problem. Still when I tried to link my I phone to my computer MS edge interfered a gain. PURE GREED FROM ms

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Makes work easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my home computer that had MS office apps and it's not transferable so I bought this. Makes work easy and I can actually install into my mobile devise too. Easy to set up and like the auto renew.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you had an easy setup and are enjoying Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good. We did not have any problems in setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was able to install it and it was so easy to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate consistently excellent tech support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product and Service, especially the tech support, provided after the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bad salperson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is great. It's the purchase that went sour. The salesperson told me to subscribe to the individual 365. I did so & when we went to buy another computer, the account was all screwed up. They said we should have never un subscribed to family 365. The switched us back to family. I have no idea now what I'm being charged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Programs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always liked Microsoft Office and getting this for my new computer was great. I mostly use Word since I write papers and have done more than 1 book. I have great confidence I can send my manuscripts to a publisher and the format will be easy for them to convert for book printing I also use Outlook for my email anll the time and excel for spreadsheets. I rarely use the other programs, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, for years I resisted getting Microsoft's 365, but since I got 5 years at half price, I am enjoying it. I have used Word, Excel, and PowerPoint for years and use them almost everyday. The only glitch is that I have to save the receipt with the Key codes for 5 years. Oh well....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how staff informed me of the differences before i made a purchase. This plan is great for all needing microsoft office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. I’ve used it just a couple of times and does everything it’s supposed to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have had to purchase Microsoft Office with a new computer purchase. I don't like the fact that it does not come already installed. I don't use it often, but need it occasionally so I would use the free online version when needed. I will probably do the same once this version expires.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect suite, perfect price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect software suit for writers and household finances. Easy to download and use right out of the gate. Can’t beat the price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to it but okay so far. Older person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software that is designed for the average consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate this being offered. All 3 I will be calling After the holidays to be sure it’s installed. I signed up again for this product because in 2024 I had to use it for my computer when I hadn’t used it for some time I received support and it worked great and I want to thank the technician for their expertise and patience

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Helps me with my daily use of Microsoft products, especially Word.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Type it up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I have no complaint on how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is working fine & my agent was very helpful & knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Windows is and always will be perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about windows! Its very easy to learn and once learned its truly amazing everything you can do with it.

    I would recommend this to a friend