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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38544 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 38,543 reviews
  • Rated 5 out of 5 stars

    Side purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still unsure of what's included in the subscription, would be nice if it included OneDrive upgrade!?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NiceMS product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continue the subscription for one year use. The feathers I like more is OneDrive and Outlook. Excel and Word always have the latest model to use, good to take this advantage of.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very handy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it so far. Has come in very handy on multiple occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Organizing my life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are more nice features since I last used this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the ease of use of this download product. It really has facilitated the creation of nice word documents, creative PowerPoints and we'll designed emails.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      No matter your use, we've designed your new Microsoft 365 Personal subscription to be a beneficial addition to any modern workspace. We're excited to hear you are utilizing your abilities to create next-level documents, emails, and presentations! Thank you for taking a few minutes from your day to share your thoughts with us. We appreciate it, and are happy to know you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased before. Easy to install. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use was great,lots of programs and templates.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is microsoft and it works fine for what it is being used for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Household computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the tools that it takes to do the jobs for daily household computing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    100% pleased with Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly enjoying Microsoft 365!  I haven't encountered anything that stumped me for more than a couple of minutes. I am especially happy with Sheets. It has taken over my fairly complex Excel workbooks and handled them perfectly.  At first I was a little surprised (and frustrated) that auto-save of files -- every few seconds -- is the default and is, apparently, not optional.  Now, I think I'm finding the auto-save feature pretty slick.  All things considered, I am totally pleased and would recommend Microsoft 365 very highly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you enjoying Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft office personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great features on the new office programs. You may save documents on the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a good program to have if you need to do spread sheets or other work related programs. It was fairly easy to install and has not caused any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 Product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with MIcrosoft 365! I bought it for my daughter's laptop as well.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! I use it on my iPad Pro, excel for work and word and power point for college. Basically part of my daily activity. Haven’t had any issue and definitely fits all my needs!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are finding Microsoft 365 Personal to be so awesome.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Standard of business.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the standard of businesses around the world, at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from free product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the features available on 365 including being able to back up everything in OneDrive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way best buy sell the item its easy to install and at very good price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Micro Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, easy to use and navigate through..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    excellent, easy, convenient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product - performing as expected/no issue, easy to download/install, convenient purchase with digital and auto renewal options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Organize Your Digital Life!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was successfully assisted by Geek Squad representative Dante in order to establish (activate) a Microsoft 365 Personal account, and, to access the apps--He pinned them to the task bar for me. Little by little, as I can find the time--that should improve--I have started to examine Word and Excel. Having said that, I look forward to learning those subjects well enough to support matriculation l as an undergraduate STEM major.

    I would recommend this to a friend