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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38544 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 38,543 reviews
  • Rated 5 out of 5 stars

    Great product for creating documents

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Great if you are doing documents for work or business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 350

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides me with the tools that I need for my daily work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    President

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was purchased as a gift. it has not been used because the purchase receipt was misplaced. If I can supply the credit card transaction number, can I obtain a duplicate receipt? please reply. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case manager

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent and is performing so well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Teacher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working the way I expect for what I need at work. I hope it work with, for a long time. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Card for execl

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good card a must buy for sure thank you so much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Seemlees product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to have for school for my Ipad and computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscription Model Gets Thumbs Down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that Microsoft has moved to a subscription model for "personal" users. The app bundle itself is good, but at this price should include the whole suite of Microsoft applications in my opinion. I can recommend the applications but not being forced to pay for them again every year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It can't be the only spreadsheet on the block.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I did not trust Microsoft I would have given this a lower rating. For one thing it contains too much for which I have little use as am I very familiar with Word and Excel, and that is about it. My original download was the 2007 versions of both. As with the Dell laptop, I am hopeful that the folder by folder review of the Control Panel will lead me to an online owner's manual for this application. I am happy to have purchased it but feel technologically challenged.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    365 lease review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to download and get operational but I am not sure how to set up outlook and have my yahoo account dump into outlook. Haven’t found any instructions so I will either call Microsoft or go back to BestBuy. Also nit sure what happens if I load an old version onto my computer. I don’t like leasing software. I’d rather pay a fixed fee for one time purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love 365 this was purchased and exchanged for the family version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is my go to

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new laptop. The service I got transferring my data from my old laptop was excellent. Best Buy is my go to for all tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 pkt is great for 1 or get it for family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got everything i could need for work and home use in software

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficiency

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. No complaint. Excel in a package.office efficiency

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Program however it seems like it should be a program thats already installed and not a extra cost for a new system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No title entered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it now I have to keep typing because they want 50 characters. Love the laptop hate having to be required to use 50 characters

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    fillmypint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the Microsoft products. This is probably the best way to get them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have all the products for work. Wouldnt be able to do it without them.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Subscription link sent to my email was extremely easy to install on my new laptop computer. This product is a must have for all computers. Use it daily.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Elain,

      We appreciate your review. We're glad to hear that you head an easy installation.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Microsoft subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this for my daughter to use for school. It was very easy to install. She had projects she have to do, and it works great with the computer, no issues so far

    I would recommend this to a friend