Customer Ratings & Reviews

Good package but I wish it had access. I think the business card may include access.

I mostly use my laptop for school and I use word and excel on a daily basis. I have no idea how to do the stuff I need to do without it.

I am super pleased with the service that I received from Best Buy on the purchase of this laptop. It's the right system for me.

It was a excellent purchase because my son my son uses it for school.

Great product and a must have for at home office work

definitely worth it to get Microsoft 365 for the 15th months. So glad they ran the special. Hope they offer as good of a deal when it comes time to renew.

It is Microsoft Office, what more can be said, Word, Excel, Powerpoint, etc. This is the standard. Microsoft Office has lots of worthy competitors and I've tried several of them, and many are very good, but the real Office is 100% compatible with Office, which makes it one of life's necessities, at least for me. If I make a document at work, I can edit it on my home computer, and when I return it to work, there are no surprises.

Don't much care for the rental concept and not thrilled with Outlook as an email platform but this is what I've gotten used to. If a better alternative comes along, I'm open to it.

This will assist the entire household, it has something for everyone

Easy to use. Great access to various Office apps on different devices. OneDrive is a nice added bonus.

Do not always like these type of software subscriptions services. But Geek Squad says I gotta, so I do it.

Installed great and can't beat the price ($20 off with purchase of a Macbook) - also comes with 1TB of OneDrive storage which will come in handy

The first sales person walked away from us and helped another couple asking for some minor item but we asked a second person to assist us and Kyle was great.

I haven't used it yet, because I need to learn how, but it was on my computer when I started it up.

I use these apps quite often. I am just bummed that they are no longer part of the puchase when you buy a computer and it annoys me that I have to renew each year.

A perfect product for my Macbook. Always preferred to be installed on your computers

we enjoy the large TV (and directv); the HP Pavilion with it's windows 8.1 is a real pain-in-the-neck - I do very much appreciate all the help and time that geek, Tanner B, provided the last time I picked it up; the HP Envy Printer has served me well....

Really enjoy the laptop. Comp made it easy on selection & ordering.

Appreciate the lower price through Best Buy. No issues ordering online.

Easy to install and begin using BUT, Since new computers do not come with adequate software Microsoft has created a market similar to cell phones where we are forced to buy high-priced solutions.