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Customer reviews

Rating 4.5 out of 5 stars with 38642 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 818 Showing 16,341-16,360 of 38,641 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product with all the essentials.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great product and will be useful in my work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Get automatic updates simply every time there is one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a protection subscription for years now and am glad I do. It is great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having windows!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer didn't have word, I only had pages! Having office for My new computer has really helped in school because most computers on campus only have office and not pages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble trying to install Microsoft in my laptop. Have not had an opportunity to use it. Seems like it is a good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought the subscription. Now I get all the updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microsoft product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Comes in very handy. The Microsoft sweet is still the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend Microsoft 365!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Microsoft 365 for both business and personal use. I have it on my main computer and my Ipad. It is a great program!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work well I like the fact i only pay once a year

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Good programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to install - but I don't like that you have to purchase this every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps a lot with my writing. I am able use it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales Associate was super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate was very helpful and knowledgeable about all the office product. She helped me find the perfect plan for what I would be using Office for.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good value to get on Mac and iPad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to allow most up to date version on Microsoft products and the ability to use with my iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program came with yearly protection plan. i have used it a lot. works good for what i need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What touchscreen?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box clearly read TOUCHSCREEN. Thought the first one was defective...took it back and got another one. This one is the same...no touchscreen - gave up. The laptop itself is ok but still I didn't get what I paid for. And yes, I did contact the geek squad and basically got a "DUH..." Checked the laptop's properties and it reads "No pen or Touch input is available for this display". Tried to contact Toshiba got some crank who told me my laptop was polluted with virus and malware and tried to sell me a $100/yr program to protect it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Program

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, use it for spending spreadsheets, as well as notes and stories

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to install and use and does what I want it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pay now foe what used to be free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing. Changed from FREE to pay for single user and more for multiple, then pay for multiple user at lesser price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 (Personal) -- Frustrations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is fine, but the process was aggravating. I purchased this online at the same time that I purchased a 13.6" MacBook Air M2 online and immediately began receiving a pestering series of emails from Microsoft about downloading and installing their software -- but it was a few weeks before I actually had the computer and Geek Squad had completed migration of data from an older MacBook Air. Then because I had purchased this online I did not have an actual store "Receipt" which was supposed to have an Activation Key for the Microsoft installation. I actually made a Geek Squad in-store reservation for the purpose of simply discovering the Activation Key (which they did for me) and then I was able to accomplish the installation. Microsoft (and Best Buy not providing a "receipt") did not make the process easy or transparent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Office essentials

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Access to office! Nothing better, easy setup, just wish it was a little longer service!

    I would recommend this to a friend