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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38555 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 38,554 reviews
  • Rated 5 out of 5 stars

    A Lenovo satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently replaced my Asus computer with a Lenovo computer. They are basically very comparable, but the Asus actually had a touch screen option. Yes, the Lenovo does not but doesn't really seem to be a great lose to me and does not hinder performance in any way. The screen is wide and very easy to see and work with. Would I suggest that someone purchase a Lenovo, definitely, yes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Five Star Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product which meets my needs on a daily basis.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Have had it for years. Couldn't do what I do.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, MS 365 has performed very well! I have it on my phone, laptop, and iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great with a few Kinks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is a great product because it will update Microsoft Office for a certain amount of time and keep the files stored online. I have to say that this does not work flawlessly. I have had problems uploading and retrieving one note documents. After lecture and taking notes from class directly on my tablet I expected everything to sync up nicely and to be able to share with others. This is not the case. It has problems syncing and sharing. These are not always major problems but they can be. Microsoft put out a good product but things need to be done to make it better. That being said, even people I know with Macs use Microsoft Office 365 and one note. It is worth the price even with the bugs that still remain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Personal writing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a devoted user of Microsoft Word for my personal writing needs, I can confidently say that this venerable software has been an indispensable tool in my creative arsenal. Word has consistently proven to be the reliable companion I can count on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy download & use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on software when I bought a laptop; was able to put it on multiple devices which I appreciate. Very easy to download and start using.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    I don't really like subscription software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far Personal Microsoft Office works great but I find the notion of having to deal with a subscription unreasonable and greedy on the part of Microsoft.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Updated software for laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service by Geek Squad at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pc security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install !! liked the fixed price. wont double or tripple after 1st year like all the other ones I considerd

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add. Enhances the work with new tools. Great for work and home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    thought it had it all but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not include CoPilot Pro which requires a separate monthly subscription; if you dont need that for a certain MS class being taken its wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outlook

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Very helpful most of the time can’t control programs that are not good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too soon to activate!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't realize this was for a single user instead of family, and I do not need to activate it yet.....as my current subscription is still active. Hopefully I'll be able to activate in a few months and not loose this!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, I haven't had any trouble with it so far. I haven't used any files from another computer yet, but like that option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and able to download on multiple devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft subscription.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a subscription and I was told this would extend it but I haven't seen any evidence that that happened. In addition, I don't think I should have to renew it every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing. Love the new features of Microsoft 365.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Old dog learns with the help of younger dogs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I didn't quite understand how this would help me. But once explained, it is GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use.. great features, works well on my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xavier’s review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get for personal and professional use, I think it’s an essential part to any computer. If you sign up for the Best Buy plus membership you get a major discount on this addition

    I would recommend this to a friend