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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38653 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 854 Showing 17,061-17,080 of 38,652 reviews
  • Rated 3 out of 5 stars

    Difficult formate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found the new Windows difficult to operate Vs. older version.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    365 subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this item long enough to evaluate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.....but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product- Up-to-date though transfer from old product was not as smooth as I thought it would be.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tim,

      We appreciate your review. We're glad to hear that you are finding the Microsoft 365 Personal is a great product.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Office is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software works good but I still wish it was not a paid feature anymore and that it was like it used to be and came with new computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is a must if you have a computer. It's reliable and something I've always used.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      It's great to know that you've stuck with us for so long! We're very happy to know that you're finding 365 reliable and something that is a "must-have." Thanks for sharing!

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    A decent upgrade to Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a copy of office 2010 to 365 and tis a good upgrade. It has all the programs I need. The yearly upgrade fees can be a bit annoying but we will see,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used Word so far. It is more user friendly than 2007. I am looking forward to trying out all the programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft 365 - this version. Can use it anywhere if I can hook into the web.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must own for students and businesses helps with business meeting and school presentations

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're excited to hear you think your new Microsoft 365 Personal subscription is a must-own! We're proud of the package we've put together, and glad you have found it to host the tools you need to accomplish both your professional and educational goals. Thank you for outlining your experience for us! We appreciate your insight, and are glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    OFFICE 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft should include Office on their laptops like they always have in the past. Can't this software be purchased on the black market?? LOL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works much better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good when you have a school it work so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome and consistent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad support is always awesome and resolves problems great team in person at store and on line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for school

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to save money instead of buying a new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price. The offer was so good. Good for my new computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is easy to install and works great. a plus for my kid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A business owner must have!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this! I am a business owner so this is a must for me to stay organized!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      No matter the task at hand, you can depend on your new Microsoft 365 Personal subscription to include the tools you need to be successful. We're excited to hear its addition to your workspace has been a beneficial one! We're glad you're pleased with your purchase. Thank you for sharing your feedback with us. We appreciate your insight.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    LET'S GO!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a GREAT subscription to have for your device especially when your doing digital learning!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you enjoy Microsoft 365 Personal for your digital learning.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful and after we purchased it, they installed it for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected having been long time Microsoft user

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functions well

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal has been functioning well and I am happy I purchased it.

    I would recommend this to a friend