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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 867 Showing 17,321-17,340 of 38,652 reviews
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Not really into managing a subscription through Best Buy but whatever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of having the latest and greatest excel and word and my fingertips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a home PC for my student and it’s everything needed for their Microsoft office classes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gloria was outstanding. She made everthing so understandable for me!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one . It cones with most of the office products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help with my devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with Office 365 Personal updated apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for the laptop we purchased, and great for the work that'll be done with it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    i bought the Microsoft 365 package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it with my IMAC to only find out i cant use Microsoft Publisher on IMAC. dont make this mistake

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for! Just using it.for personal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just hate the that it goes away after a year:( Great if you only need it for a purpose like a course or a one time job. Not great if you need it long term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the same trusted Microsoft office that I have used for years. Even with the newer interface, I'm happy to have a variety of productivity tools.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Dell Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an old computer running VISTA to this. Windows 10 is like a foreign language to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was perfect when instaled the program, Its great when I open the files in my Iphone because you can sincronize with other devices from laptop. Happy =)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product HIGH price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the applications in this package, and I use them everyday. However, I believe it rediculous for MS to make us pay for it every year. Why can we have a one-time payment/deal?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish I had just bought the higher priced one so not have to in a yr - does not show up easily on computer and have to search for it each time I want to use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mucho Ado With No Follow Through

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the salesperson that I did not want a subscription, and that I preferred to pay once. I pocketed what he gave me, only to find that it was the subscription when I looked at it a week or so later. When I went back a couple of weeks after that I was told I could not exchange the product even though I had not called Microsoft to install it. The salesman told me that I might be able to exchange by contacting Microsoft. After spending 40 minutes or so trying that, it appears that they will not exchange since I did not buy directly from Microsoft. Ugh!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install. Clear directions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff very helpful. Answered all my questions. Loved COVID protection. Very impressive. I felt safe.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    2nd time user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install the programs. They work very well with MacBook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Instead of a year, I got 15 months as best buy card holder.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I just loaded these on my iPad, and have not had the chance to use them yet. I don't want to replace the Apple apps for mail, contacts, calendars, etc. (the whole point of moving away from Windows) So the only thing I need this for is excel and word. Have yet to see how that will work. Not very impressed. As for my second device, I'd like to try it on my laptop but am hesitant. Perhaps they should make it up to 4 devices, so you can do some trial and error.

    No, I would not recommend this to a friend