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Customer reviews

Rating 4.5 out of 5 stars with 38178 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 38,177 reviews
  • Rated 5 out of 5 stars

    365 must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great must have hous3hold product fo4 all devices. Our family cant live witgout it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the package as it enhances my productivity especially the excel app

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Windows 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been awesome! Easy to install on my computers!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but needed for my college work! Worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to havce Word on computer and very easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably won't use 365, but was told that I had to purchase it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Combined Purchase Discount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must need and a great deal when you buy with a computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience at the Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent selection. Love Asus laptop. 1T non moving parts storage. Illuminated key board, touch screen, light weight. Good price. Excellent attention. Will recommend Elias the sales person. Very satisfied. Good sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clerk/Treasurer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having difficulty installing the product but was assisted by your team. It is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as should

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and I needed it in order to conduct my daily business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience at the store!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Along with a new laptop, I got the Microsoft suite. My sales person was very knowledgeable and helpful in deciding to make this purchase. I’m not easily persuaded but I felt confident in the product and his knowledge in guiding me to what I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Microsoft review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and performs well. Should be worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    A good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A one year subscription for this product happened to come free when I purchased a Samsung tablet for my husband. It also allowed me to install a copy onto my PC laptop. Haven't had any troubles with it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keep up to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the capability and functionality that I had with the software on my office PC -- and it gets updated as the program makes improvements! Love this! I will never be behind the curve in Word products again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy download & use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on software when I bought a laptop; was able to put it on multiple devices which I appreciate. Very easy to download and start using.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    review of 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product, easy to use and the set up was straight forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    retiree

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a retiree from a major U.S. university system. A part of my daily life is being able to communicate with family. friends, faculty and students. This software package allows me to continue to stay current with these entities. This particular package was purchased early to replace the system that was being deleted by Microsoft on 02/28/25. I was sick much of 2024 and this software program allowed me to communicate and stay in contact with medical professionals and businesses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, capable of doing all required tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartest choice for Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs this. It makes your work so easy and you have the program on multi devices. You have the support of Best Buy 24/7. Don’t pass this up- be smart.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Horrible customer services shady billing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome software only complaint is that i paid a 1 year subscription in full. I have a receipt and chose not to auto renew. However after 4 failed attempts to fix best buy not only has my subscription to auto renew anyway (without my consent) AND ARE CHARGING ME MONTHLY FOR THE SOFTWARE I PAID FOR IN FULL. THAT AND 4 SEPARATE ATTEMPTS TO CONTACT TO FIX. NOBODY HAS HELPED ME. IM LEFT WITHNO CHOICE BUT CONTACT MY BACK REGARDING THE FRAUDULENT MONTHLY CHARGES AND THE INABILITY TO CANCEL AUTO RENEW MYSELF OR WITH ANY BEST BUY EMPLOYEE

    No, I would not recommend this to a friend