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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37941 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 37,940 reviews
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very necessary thing for a student. Good quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    In your pocket

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product/service. Subscription model im not a dn of - Just be aware they will hit your credit card/bank account every month or year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice 2023 Very nice 2023 Microsoft office 2023

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 for Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft for over 30 years no need to change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service and use it for school, it’s nice to have one drive too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, Im using it for college and i really feel like i could jist use the free version i have available or Google Docs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Useful Productivity Suite — Worth Every Year

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Microsoft 365 Personal for a while now and I couldn’t be happier with it. It gives me full access to premium Office apps like Word, Excel, PowerPoint, Outlook, and OneNote, and I can install them on all my devices — laptop, tablet, and phone — with the same subscription. The installation was quick and easy, and everything syncs seamlessly thanks to the included 1 TB of OneDrive cloud storage — so I never worry about losing important files or versions. The apps work smoothly whether I’m creating documents, doing spreadsheets, or preparing presentations, and I appreciate that I always have the latest updates and security features without needing to buy new software every year. It’s perfect for work, school, and personal use, and it’s a real time-saver when switching between devices. Highly recommended for anyone who uses Office tools regularly and wants reliable performance and great cloud integration!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all my college work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that Best Buy gave this as a bundle for my new Acer Chromebook, slashing the price down to $49 as part of Student Deals. It's great whenever you don't have internet and it helps to have backup all the time. PowerPoint, Excel and of course, Word have been my mainstays for all school and work related documents.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kris,

      We're glad Office is helping you through school.

      Best of luck on your assignments,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 1 out of 5 stars

    Rip off

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is printed on my product that I can download Office on “up to 5 devices “. When I tried on my 2 nd device, it would not let me. It is limited to only 1 download. I called, brought in the printed paper, the employee said, “yes, that is misleading, sorry”.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    M 365 +

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal includes Office and other related.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    excel and word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    none of my existing word or excel documents transferred to my new computer. now I have to get another appointment to get it straightened out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good only if you need it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you need all the microsoft office perks for work or school.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 365 as a bundled deal which also came with a mouse and Kaspersky Security; which I didn't want at all. However, the price was still cheaper than buying 365 alone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it and got it for a good price with the purchase of the computer I bought too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some what expensive but does the job!! Have been using for a long time as a matter of fact...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal has been very useful for my daily tasks. The apps are easy to activate and run smoothly, and having access across devices is convenient. I like the included cloud storage and regular updates, which help keep everything current and secure. Overall, it’s a dependable subscription for productivity and everyday use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Code did not work they must have given me a used c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very upset. I purchased this and then when I put in the code it said the code had already been used. So all that money waisted. Will never purchase it from Best Buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 subscription is Great and Priced Right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of the Office 365 subscription because it is more cost effective than having to purchase and own a packaged program that tends to be unsupported after few years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy lies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 85" Samsung tv. Never got my gift card.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use! Microsoft 365 Personal has been great so far. The installation was quick and very easy, and activating the subscription on my devices (Windows, Mac, and phone) was simple. All the apps run smoothly, and it’s really convenient to have access across multiple devices. Perfect option for personal use — highly recommend!

    I would recommend this to a friend